Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jentri Jones

Yukon,OK

Summary

Dedicated and experienced dental office manager with 30 years' experience in the industry. Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Office Manager

Alan Mauldin, DDS
09.2015 - Current
  • Oversee and manage day to day operations of the dental office including data preparation for morning huddles.
  • Manage payments and insurance claims.
  • Schedule appointments for doctors and hygiene to maximize daily/monthly goals and overall office efficiency.
  • Established team priorities, maintain schedules and monitor employee performance.
  • Update and generate reports for company database and account management.
  • Oversee office inventory activities through ordering and requisitions and manage shipping/receiving.

Front Office/Lead Office Manager

First Impressions Dentistry
01.2009 - 09.2015
  • Collected patient and client documents and information upon referral.
  • Created and updated records and files to maintain document compliance.
  • Inventoried and ordered office supplies to maintain availability of products.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Maintained and managed patient records in compliance with security regulations.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Sr. Treatment coordinator

Front Office and Treatment Plan Coordinator

Dr. Riggs And Dr. Johnson
07.2007 - 01.2009
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Delivered excellent patient experiences and direct care.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Acted as main point of contact for patients, doctors, and staff by closely reviewing medical charts and maintaining high levels of communication.
  • Educating patients on treatment options, costs, financial arrangements.

Front Office

Alan Mauldin, DDS
03.1992 - 06.2007
  • Answered multi-line phone system and forwarded calls to appropriate individuals.
  • Processed expense reports and office invoices in Eaglesoft
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Responded to inquiries from callers seeking information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reviewed and updated customer information in database for accuracy.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.

Education

Redlands Community College
El Reno, OK

High School Diploma -

El Reno High School
El Reno, OK
05.1990

Skills

  • Team Supervision
  • Billing
  • Inventory Control
  • Patterson Eaglesoft
  • Digital xray reading
  • Claims processing
  • New hire training
  • Multitasking ability
  • HIPPA knowledge
  • Strong communication
  • Case management
  • Patient outreach and follow-up

Certification

CPR certified

Extensive training from Jameson Management Group

Timeline

Office Manager

Alan Mauldin, DDS
09.2015 - Current

Front Office/Lead Office Manager

First Impressions Dentistry
01.2009 - 09.2015

Front Office and Treatment Plan Coordinator

Dr. Riggs And Dr. Johnson
07.2007 - 01.2009

Front Office

Alan Mauldin, DDS
03.1992 - 06.2007

Redlands Community College

High School Diploma -

El Reno High School

Similar Profiles

CREATE PROFILE
Jentri Jones