Summary
Overview
Work History
Education
Skills
Timeline
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Jentri Zigich

Bountiful,UT

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

17
17
years of professional experience

Work History

Consumer Assistant Manager

Canyon Views Credit Union
10.2021 - Current
  • Oversaw daily operations, ensuring team adherence to company policies and procedures.
  • Trained and mentored staff, fostering a collaborative environment and enhancing team performance.
  • Developed and implemented operational strategies that improved workflow efficiency across departments.
  • Analyzed performance metrics to identify areas for improvement, driving continuous enhancement initiatives.
  • Coordinated cross-functional projects, aligning objectives to achieve company goals effectively.
  • Facilitated regular team meetings to communicate updates, address challenges, and promote engagement.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Financial Services Professional

Canyon View Credit Union
02.2016 - 06.2020
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective customers to drive sustained growth.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Generated detailed financial reports to keep both clients and management informed of account status and progress towards goals.

Store Manager

Torrid Clothing Store
10.2010 - 02.2016
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

Compliance Manager

Jeff Nelson NJ Corporate
08.2008 - 12.2013
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Managed compliance efforts, reporting and audits.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Informed vendors and contractors of client project requirements to foster client satisfaction.
  • Conducted risk assessments to identify compliance gaps and recommend corrective actions.

Education

MBA - Business Administration And Finance

Weber State University
Ogden, UT
05-2027

Associate of Science - US History

Snow College
Ephraim, UT
05.2010

Associate of Arts - Fashion Design

Snow College
Ephraim, UT
05.2010

High School Diploma -

Bountiful High School
Bountiful, UT
06.2007

Skills

  • Sales goals
  • Account maintenance
  • Risk management
  • Customer relationship building
  • Cash handling
  • Service delivery
  • Account documentation
  • Loan applications
  • Certificates of deposit
  • Financial services
  • Workplace training
  • Risk mitigation
  • Compliance requirements
  • Credit score understanding
  • Strategic planning
  • Staff Management
  • Policies and procedures
  • Search Engine Optimization
  • Key Performance Indicators
  • Coaching and mentoring
  • Budgeting
  • Mathematical calculations
  • Financial Management
  • Project Management
  • Contract Management
  • Verbal and written communication
  • Negotiation
  • Operations management
  • Team motivation
  • Task delegation
  • Performance reviewing

Timeline

Consumer Assistant Manager

Canyon Views Credit Union
10.2021 - Current

Financial Services Professional

Canyon View Credit Union
02.2016 - 06.2020

Store Manager

Torrid Clothing Store
10.2010 - 02.2016

Compliance Manager

Jeff Nelson NJ Corporate
08.2008 - 12.2013

MBA - Business Administration And Finance

Weber State University

Associate of Science - US History

Snow College

Associate of Arts - Fashion Design

Snow College

High School Diploma -

Bountiful High School

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