JENTRY M. WHITE
Honolulu,HI
Summary
Strategic relationship builder with a strong blend of business acumen and emotional intelligence. Experienced in navigating complex environments, resolving high-impact issues, and contributing to organizational effectiveness through grounded, people-first communication. Adept at analyzing data, identifying patterns, and developing solutions that improve performance and the client experience. Recognized for building trust and driving outcomes through influence rather than authority. Brings a calm, credible presence and a systems-thinking approach, with the range and adaptability to excel across functions.
Overview
19
19
years of professional experience
Work History
Account Manager
Kaiser Permanente
04.2024 - Current
- Exceeded membership goals, achieving 150%+ for two consecutive years
- Managed a complex Group Medicare portfolio with over 700 accounts across multiple lines of business with 100% compliance to CMS standards, ensuring accuracy across enrollment, eligibility, and regulated communications
- Led sensitive Medicare and commercial client conversations and presentations with professionalism and empathy, resulting in fewer repeat issues and improved satisfaction among high-visibility groups
- Collaborated cross-functionally with Sales, Marketing, Member Services, and Underwriting teams to resolve complex issues
- Remote
Marketing Manager
Sounds Better Studio
01.2023 - 04.2024
- Collaborate with CEO and Head of Sales to manage leads across the full acquisition lifecycle, supporting further acquisition and retention initiatives
- Establish new collaboration partnerships through social media to nurture lasting relationships and generate opportunities for cross-promotion
- Oversee the development and execution of the marketing strategy
- Generate new leads through social media, Google Ads, and event marketing management, resulting in an 800% increase in overall revenue
Marketing Content Specialist
Watch Media Group
04.2021 - 08.2023
- Crafted captivating content for multiple channels, including social media platforms, newsletters, bulletin boards, and email campaigns, resulting in the acquisition of new leads and returning clientele
- Performed content marketing for various clients, leading to an average of a 40% increase in website traction, 25% boost in customer engagement, and a 20% increase in client retention over two years
- Assisted with SEO efforts, contributing to a 10% increase in web traffic
- Remote
Regional Recruiter
Equinox
07.2019 - 04.2020
- Spearheaded the recruitment of 25 personal trainers for the Beale St. facility, driving exceptional sales performance and maintaining our organization's leadership position pre-pandemic
- Orchestrated the management of an average of 30 vacancies across eleven locations
- Implemented strategic talent acquisition initiatives for Equinox in Northern California
Sales Director and Personal Trainer
Crunch Fitness and Fitness SF
12.2010 - 01.2019
Associate Manager
PacSun
07.2007 - 12.2010
Education
MBA -
Florida Institute of Technology
FloridaBA - Psychology
University of Hawaii at Manoa
Honolulu, HI05.2023
Skills
- Client-Relationship Management
- Sales and Retention Strategies
- Collaboration skills
- Self-Starter
- Customer Success Strategies
- Project Management
- Salesforce
- Tableau
- Copilot AI
- Microsoft Excel
- Microsoft Word
- Microsoft Teams
- Figma
- HubSpot
- Google Suite
- Zoom
Timeline
Account Manager
Kaiser Permanente
04.2024 - Current
Marketing Manager
Sounds Better Studio
01.2023 - 04.2024
Marketing Content Specialist
Watch Media Group
04.2021 - 08.2023
Regional Recruiter
Equinox
07.2019 - 04.2020
Sales Director and Personal Trainer
Crunch Fitness and Fitness SF
12.2010 - 01.2019
Associate Manager
PacSun
07.2007 - 12.2010
BA - Psychology
University of Hawaii at Manoa
MBA -
Florida Institute of Technology