Jeny Gorospe
Ewa Beach,HI
Summary
Dedicated customer service professional with strong multitasking and time management skills, committed to delivering exceptional experiences that foster customer loyalty. Proven ability to handle diverse inquiries efficiently, ensuring satisfaction and retention.
Overview
2
2
years of professional experience
Work History
Cashier & Barista
Boba Cha
Aiea, Hawaii
11.2022 - 10.2024
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register to process payments from customers.
- Performed basic maintenance tasks such as wiping down surfaces, cleaning coffee makers.
- Prepared hot and cold drinks according to customer specifications.
- Greeted customers and answered questions about menu items.
Cook (Intern)
Zippy's
Pearl City, HI
07.2022 - 04.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Associates of Liberal Arts - Liberal Arts
Leeward Community College
Pearl City, HI05-2025
High School Diploma -
Pearl City High School
Pearl City, HI05-2023
Skills
- Cash handling
- Decision-making
- Excellent communication
- Refunds and exchanges
- Written and verbal communication
- Cash register systems
- Friendly, positive attitude
- Customer service
Affiliations
- University of Hawai'i: West Oahu Community Band (Naulu Winds)
Accomplishments
- Competed in the state wide FCCLA Culinary Competition. Placed in Silver.
- Competed in the V2K Aloha Islands Pageant. Placed first runner up in Miss division.
- First chair Oboist of the statewide Select Band in 2023.
Timeline
Cashier & Barista
Boba Cha
11.2022 - 10.2024
Cook (Intern)
Zippy's
07.2022 - 04.2023
Associates of Liberal Arts - Liberal Arts
Leeward Community College
High School Diploma -
Pearl City High School