Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jenyfer Gama

Kankakee,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.

Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hospitable Admissions Coordinator with over 2 years of experience assembling medical records and maintaining files for future use.

Excellent phone etiquette and remains calm in stressful and hectic working conditions.

Skilled at researching, filing and handling insurance claims and concerns.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Admission Coordinator

Citadel Of Kankakee
08.2022 - Current
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Entries of resident medical file with correct information for all new admission from both buildings
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Answered challenging enrollment questions and handled special resident cases.
  • Maintained detailed calendar of interviews, meetings and phone calls.
  • Managed admissions department employees and office functions.
  • Guided and supported faculty and staff in new admission to be prepared and give welcoming environment.
  • Meet with new admissions/family to complete admission contract and paperwork.
  • Maintain good communication with housekeeping for any room changes, resetting rooms etc.
  • Give daily census on our morning meeting.
  • Work hand to hand with social services for any discharges to assure proper bed management.

Activity Aide

Citadel Of Kankakee
06.2021 - 08.2022
  • Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
  • Encouraged full participation in activities from all attendees, which helped drive excitement.
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Explained rules for games so all parties understood how to take part in entertainment.
  • Assisted resident with maintaining personal hygiene and grooming to optimize dignity and self-esteem.
  • Transported residents on outings to facilitate community activity initiatives.
  • Scheduled movies, entertainment, and other special events.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Communicated with family members and other caregivers to provide updates on well-being and care of residents.
  • Engaged residents through events, small groups, and personal attention.

Receptionist

Citadel Of Kankakee
09.2021 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Teller

Kankakee Currency Exchange
06.2020 - 04.2021
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Assisted with training of new tellers on policies and procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Wrote and distributed customer correspondence.
  • Generated monthly reports on customer activity and customer feedback.
  • Received loan and utility payments, sending funds to correct destinations.

Tasker

General Mills
07.2016 - 01.2020
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Sorted and delivered materials to different work areas and staff.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Checked and rechecked orders before packaging and shipping items.
  • Monitored stock levels of products and materials and notified management of needs.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Kept a excel spreadsheet of the layout of the company to communicate with welcome center of the dock number or trailer information for carrier to pick up or get unloaded and loaded.
  • Kept close and effectively communication with spotter to assure loaded trailers placed in right designated areas for carriers to find.
  • checked all inbounds and outbound, to assure unloading process at the right areas and all in fast timely manner
  • very high paced, lots of communicating, organizing skills and clear communication at all times.

Team Lead Packer

General Mills
05.2016 - 06.2016
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Completed daily orders with expert picking and packing of shipments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Utilized totes, jacks and forklifts to safely load and unload materials and heavy items to and from trucks.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Sorted and stacked finished items.
  • Cleaned and maintained production area and equipment.
  • Re-packaged damaged or incorrectly packaged items.
  • Counted items to verify accuracy of orders.
  • Loaded items onto conveyor belts and pallets.
  • Loaded and unloaded items from production line.
  • Utilized adhesive labels and other materials to package items.

Packer

General Mills
01.2016 - 04.2016
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
  • Utilized totes, jacks and forklifts to safely load and unload materials and heavy items to and from trucks.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Counted items to verify accuracy of orders.
  • Loaded items onto conveyor belts and pallets.
  • Re-packaged damaged or incorrectly packaged items.
  • Loaded and unloaded items from production line.
  • Labeled containers, container tags or products.
  • Utilized adhesive labels and other materials to package items.
  • Sealed containers and packages with glue, tape or other materials.

Server

La Siesta Mexican Restaurant
05.2013 - 09.2014
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Checked guests' identification before serving alcoholic beverages.

Education

High School Diploma -

Bradley Bourbonnais Community High School
Bradley, IL
05.2013

Skills

  • Fast learner
  • Great Listener
  • Team leadership/love team work
  • Polite
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Computer Literacy
  • Medical Admissions Process Knowledge
  • Cash Register Operations
  • Critical Thinking
  • Understanding of Insurance Options
  • Records Maintenance
  • Greet Guests
  • Floor Assignments
  • Facility Tours
  • Microsoft Excel
  • Daily Reports
  • Microsoft Office

Certification

  • CNP - Certified Notary Public

Languages

Spanish
Full Professional

Timeline

Admission Coordinator

Citadel Of Kankakee
08.2022 - Current

Receptionist

Citadel Of Kankakee
09.2021 - 06.2022

Activity Aide

Citadel Of Kankakee
06.2021 - 08.2022

Teller

Kankakee Currency Exchange
06.2020 - 04.2021

Tasker

General Mills
07.2016 - 01.2020

Team Lead Packer

General Mills
05.2016 - 06.2016

Packer

General Mills
01.2016 - 04.2016

Server

La Siesta Mexican Restaurant
05.2013 - 09.2014

High School Diploma -

Bradley Bourbonnais Community High School

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Jenyfer Gama