Summary
Overview
Work History
Education
Skills
Duties Summary
Accomplishments
Languages
Timeline

JEONG HEE HWANG

Brea,CA

Summary

Seeking a Tax Services Clerk 1 in the Department of Treasurer and Tax Collector with LA County that utilizes my 12 years of experience in the financial service operations and clerical daily work. Utilizes effective communication and organizational skills to manage banking transactions and client inquiries. Knowledge of regulatory compliance and banking protocols ensures reliable and accurate service delivery.

Overview

12
12
years of professional experience

Work History

Universal Banker

Bank of hope
05.2014 - 02.2020
  • Fully functional for New Account, Customer Service, Teller daily work and including KYC(Know Your Customer) work

Bank Teller

Wilshire Bank
02.2008 - 04.2014
  • Fully functional for New Account, Customer Service, Teller including vault teller function daily work

Education

Accounting Associate -

FULLERTON COLLEGE, FULLERTON, CA
04.2025

Bachelor's Degree - HISTORY

HANYANG UNIVERSITY
08.1992

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic funds transfer
  • Customer needs assessment
  • New Accounts Opening
  • Daily Clerical work

Duties Summary

Types all collected information based on interviews with customers, and inputs all data to open new accounts in systems., Prepares, reviews and processes different forms of documents depending on types of account, and sends notice for customers according to established procedures., Reviews, verifies and makes correction documents and data in system for completeness, accuracy and compliance with legal requirements., Sorts and files various documents alphabetically from teller line, customer service and new account work with detail oriented and strong organizational skills., Greets customers directly and on the phone, assists various needs and answers inquiries with ability to work effectively with diverse personalities in a resourceful manner., Issues office supplies and check books, and receives mail and maintains returned customer’s mail utilizing best practices., Processes deposit and withdrawal with cash, checks, or negotiable instruments, makes various financial transactions including card and loan payments, and balances ledgers and reports any differences to upper level.

Accomplishments

    Served as president of the evangelistic group for two years

    LA downtown homeless volunteer service

    Summer short-term mission work

Languages

Korean
Native or Bilingual

Timeline

Universal Banker - Bank of hope
05.2014 - 02.2020
Bank Teller - Wilshire Bank
02.2008 - 04.2014
FULLERTON COLLEGE - Accounting Associate,
HANYANG UNIVERSITY - Bachelor's Degree, HISTORY
JEONG HEE HWANG