Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeong Won (Eric) Lee

Las Vegas,NV

Summary

Eric is currently pursuing a Master’s degree in Accounting, with anticipated graduation in the Summer of 2026, and is working toward becoming a CPA. With a background in hospitality, Eric has developed strong problem-solving, multitasking, and communication skills, enabling success in collaborative environments. Eager to expand knowledge of audit and advance in the accounting field, Eric remains flexible and open to gaining valuable, hands-on experience. Enthusiastic about embracing new challenges, Eric is focused on further developing expertise in the field.

Overview

3
3
years of professional experience

Work History

Resident Relations Manager

The Picerne Group
Cerritos, CA
05.2024 - Current

Oversaw property operations, including rent collections, accounting functions, evictions, and delinquency management, ensuring timely submission of invoices

Maintained resident relations, handled resident issues, and enhanced the property’s online reputation; conducted regular property inspections for cleanliness.

Spearheaded leasing and outreach efforts, converted leads into leases, and assisted with resident activities and community events.

Collaborated with maintenance teams to ensure timely resolution of service requests, enhancing overall resident experience.

Assistant Rooms Manager

Hyatt Corporation
Hollywood, CA
05.2023 - 12.2023

Oversaw 20 employees in a fast-paced environment and inspect their work following the Hyatt guidelines.

Led and attended staff/board meetings daily to provide updates or new goals.

Met deadlines for assigned tasks while assisting in any areas needing coverage.

Demonstrated strong attention to detail and thorough communication for updates.

Completed daily reports highlighting recaps for the department and any follow ups for guest complaints.

Front Desk Representative/Status Coordinator

Wynn Resorts
Las Vegas, NV
10.2021 - 03.2023

Checked in/out 70+ guests in a 5-star luxury setting daily with the Forbes guideline.

Upsold average of $10,000 each month with a total contribution of $150,000 in room revenue.

Problem solved guest complaints by answering phone calls or in-person to ensure a smooth guest checkout experience.

Controlled room inventory and collaborated with other departments for performance.

Assisted guests by exercising strong written and verbal communication to answer any questions to ensure guest satisfaction.

Education

Master of Science - Accounting

University of Nevada, Las Vegas
Las Vegas, NV
08.2026

Bachelor of Science - Hospitality Management

University of Nevada, Las Vegas
Las Vegas
12.2022

Skills

    Multitasking

    Clear Communication

    Client Relations

    Attention to Detail

    Time Management

    Adaptability and Flexibility

Timeline

Resident Relations Manager

The Picerne Group
05.2024 - Current

Assistant Rooms Manager

Hyatt Corporation
05.2023 - 12.2023

Front Desk Representative/Status Coordinator

Wynn Resorts
10.2021 - 03.2023

Master of Science - Accounting

University of Nevada, Las Vegas

Bachelor of Science - Hospitality Management

University of Nevada, Las Vegas
Jeong Won (Eric) Lee