Eric is currently pursuing a Master’s degree in Accounting, with anticipated graduation in the Summer of 2026, and is working toward becoming a CPA. With a background in hospitality, Eric has developed strong problem-solving, multitasking, and communication skills, enabling success in collaborative environments. Eager to expand knowledge of audit and advance in the accounting field, Eric remains flexible and open to gaining valuable, hands-on experience. Enthusiastic about embracing new challenges, Eric is focused on further developing expertise in the field.
• Oversaw property operations, including rent collections, accounting functions, evictions, and delinquency management, ensuring timely submission of invoices
• Maintained resident relations, handled resident issues, and enhanced the property’s online reputation; conducted regular property inspections for cleanliness.
• Spearheaded leasing and outreach efforts, converted leads into leases, and assisted with resident activities and community events.
• Collaborated with maintenance teams to ensure timely resolution of service requests, enhancing overall resident experience.
• Oversaw 20 employees in a fast-paced environment and inspect their work following the Hyatt guidelines.
• Led and attended staff/board meetings daily to provide updates or new goals.
• Met deadlines for assigned tasks while assisting in any areas needing coverage.
• Demonstrated strong attention to detail and thorough communication for updates.
• Completed daily reports highlighting recaps for the department and any follow ups for guest complaints.
• Checked in/out 70+ guests in a 5-star luxury setting daily with the Forbes guideline.
• Upsold average of $10,000 each month with a total contribution of $150,000 in room revenue.
• Problem solved guest complaints by answering phone calls or in-person to ensure a smooth guest checkout experience.
• Controlled room inventory and collaborated with other departments for performance.
• Assisted guests by exercising strong written and verbal communication to answer any questions to ensure guest satisfaction.
Multitasking
Clear Communication
Client Relations
Attention to Detail
Time Management
Adaptability and Flexibility