Jeordy Arellano
Antelope,CA
Summary
Organized and dedicated individual with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Hospice Medical Tech
Joerns Healthcare LLC.
09.2022 - 10.2023
- Cleaned & sterilized medical equipment before being sent out to medical facilities/ hospitals
- Ensured equipment is routinely inspected & cleaned corresponding to all health and safety standards
- Timely delivered, set up and pick ups of all medical equipment for patients in need
- Demonstrated empathy & compassion for customers/ patients in every situation
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
Administrative Assistant/Supervisor
Universal Maintenance
11.2019 - 09.2022
- Managed all paperwork generated by my manager and property managers including bids and labor contracts
- Coordinated with clients and employees to ensure all schedules and events are executed
- Screened over 80 phone calls daily, taking email, and messages when necessary
- Performed routine clerical tasks such as scanning, filing, mailing, and faxing
- Anticipated staffing needs by analyzing workflow and strengths of employees.
Cashier Team Lead
Kiki's Chicken Place
08.2017 - 11.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Woodcreek High School
Roseville, CA06.2019
Skills
- Problem-Solving
- Time Management
- Team Leadership
- Customer and Service-Oriented
- Computer Proficiency
- Administrative Leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hospice Medical Tech
Joerns Healthcare LLC.
09.2022 - 10.2023
Administrative Assistant/Supervisor
Universal Maintenance
11.2019 - 09.2022
Cashier Team Lead
Kiki's Chicken Place
08.2017 - 11.2019
High School Diploma -
Woodcreek High School