Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jeovahny Cadet

Summary

Motivated IT support professional with strong troubleshooting skills and a solid foundation in IT systems, including operating systems and software tools. Adept at providing excellent customer service and maintaining smooth IT operations. A quick learner with a disciplined work ethic and problem-solving abilities, eager to contribute to supporting IT needs in a fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Technology Support Specialist

Family Members and Friends
03.2020 - Current
  • Diagnosed and resolved Wi-Fi connectivity issues, optimizing home network systems to ensure stable and fast internet connections for multiple devices.
  • Provided technical support for various devices, including computers, smartphones, and TVs, troubleshooting software, hardware, and connectivity problems.
  • Assisted in setting up and configuring home technology, including routers, smart home devices, and peripheral equipment, ensuring proper functionality and user access.

Music Teacher

Freelancer
04.2023 - Current
  • Maintained clear communication with students and parents by providing regular updates on progress, setting clear expectations, and actively listening to concerns to address any issues promptly.
  • Practiced active listening during one-on-one sessions, ensuring that each student’s unique needs were heard and incorporated into tailored lesson plans to enhance their learning experience.
  • Fostered open dialogue by encouraging students to express their thoughts and challenges, ensuring a responsive and supportive environment that improved student engagement and satisfaction.

Volunteer Church Technology Support Specialist

Berea Evangelical Church
11.2021 - Current
  • Provided ongoing technical support for church services, ensuring smooth operation of audio/visual equipment, including microphones, projectors, and sound systems.
  • Assisted with the setup and troubleshooting of digital platforms for live streaming services, managing software and hardware configurations for smooth broadcasts.
  • Maintained and updated church computers, software, and network systems, ensuring reliable connectivity for administrative and event-related tasks.

Education

Associate of Arts - Information Technology

Broward College
Fort Lauderdale, FL
05-2028

High School Diploma -

Coral Springs Charter School
Coral Springs
05-2024

Skills

    Technical Support & Troubleshooting (Hardware/Software)

    Clear Communication & Active Listening Skills

    Proficient in Operating Systems (Windows, macOS)

    Problem-Solving & Quick Learner / Adaptability

    Time Management & Multitasking in Fast-Paced Environments

Certification

Cisco Certified Support Technician (In Progress)

CompTIA A+ (In Progress)

Languages

French Creole
Professional Working
English
Native or Bilingual

Timeline

Music Teacher

Freelancer
04.2023 - Current

Volunteer Church Technology Support Specialist

Berea Evangelical Church
11.2021 - Current

Home Technology Support Specialist

Family Members and Friends
03.2020 - Current

Associate of Arts - Information Technology

Broward College

High School Diploma -

Coral Springs Charter School

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Jeovahny Cadet