Qualified Mechanical Engineer with extensive knowledge of engineering equipment and software. Committed to providing accurate work with eye for detail. Consistently commended for meeting stringent project deadlines under budget.
Overview
7
7
years of professional experience
Work History
Sales Executive
Car Dealership
01.2023 - Current
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Negotiated and closed sales contracts with new and existing customers to increase loyalty and retention.
Built relationships with customers and community to promote long term business growth.
Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Analyzed past sales data and team performance to develop realistic sales goals.
Service Manager
Used Car Dealership
06.2022 - 12.2023
Resolved customer complaints in professional and timely manner.
Hired, trained and supervised team of service staff members to meet business goals.
Developed and maintained positive relationships with customers to build rapport and trust.
Met with customers to discuss service needs and offer available solutions.
Lead the organization and appointment between clients and employees.
Car Dealership Service
Used Car Dealership
05.2021 - 06.2022
Perform inspection service to all cars that enter the dealership.
All kinds of diagnoses were made
Perform all kind of mechanical work to get the cars in perfect condition for sales.
Valet Attendant
American Parking Control
06.2017 - 05.2021
Excellent customer service treatment since the work area was in luxurious hotels and private activities.
Delivered guest vehicles smoothly and met diverse needs of valet customers.
Established positive guest relationships through consistent delivery of excellent customer service.
Parked and retrieved cars carefully to prevent damage and avoid delays.
Education
Baccalaureate - Mechanical Engineering
Universidad Ana G. Mendez
Gurabo, PR
05.2024
High School Diploma -
St. Mary's School
San Juan, PR
05.2017
Skills
Bilingual ( Spanish & English)
Mechanic Knowledge
Customer Service Oriented
Parts design
Product Promotion
Technical Documentation
Timeline
Sales Executive
Car Dealership
01.2023 - Current
Service Manager
Used Car Dealership
06.2022 - 12.2023
Car Dealership Service
Used Car Dealership
05.2021 - 06.2022
Valet Attendant
American Parking Control
06.2017 - 05.2021
Baccalaureate - Mechanical Engineering
Universidad Ana G. Mendez
High School Diploma -
St. Mary's School
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