Jeovani Nava
Baytown,TX
Summary
Accomplished Crew Trainer at McDonald's, adept in employee training and customer service, significantly enhancing team performance and workplace safety. Expert in adapting to policy changes and improving processes, I excel in mentorship and team leadership, ensuring staff are proficient in operations and service excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
08.2023 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Maintained current knowledge of all team position requirements.
- Adapted training content to reflect changes in company policies and industry standards, ensuring that crew members are always up-to-date.
Education
High School Diploma -
Goose Creek Memorial
6001 E. Wallisville Rd05.2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Team leadership and supervision
- Mentorship
- Work Planning and Prioritization
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Welder Performance Qualification , Texas High School Welding Series , 2023
Languages
Spanish
Native or Bilingual
Timeline
Crew Trainer
McDonald's
08.2023 - Current
High School Diploma -
Goose Creek Memorial