Dedicated and hardworking employee with strong organizational skills and a positive attitude, eager to secure an entry-level position. Demonstrates dependability and the ability to manage multiple priorities effectively.Detail-oriented professional with a proven track record of executing assigned tasks efficiently, recognized for maintaining the cleanest store in the area. Possesses strong organizational skills and a commitment to excellence in customer service.
Overview
4
4
years of professional experience
Work History
Cleaning Crew Member
Roeder Airbnb Rebecca Rogers
Santa Cruz , CA
04.2021 - Current
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
Used cleaners and squeegees to clean windows, glass partitions and mirrors.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
Swept, mopped and sanitized wooden and tile floors.
Reduced cleaning time significantly while maintaining company quality standards.
Restocked supplies, replacing toiletries, liners and soaps.
Crew Lead
Melindas gluten free
Aptos, CA
07.2024 - 12.2024
Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
Enforced safety regulations and ensured compliance with company policies.
Identified areas of improvement and implemented new procedures as needed.
Learned and mastered skilled trade specialties under guidance of expert mentors.
Monitored task completion to meet company standards for performance.
Responded promptly to customer inquiries or complaints in a professional manner.
Assigned work duties, monitored workflow, and evaluated results.
Maintained accurate records of employee attendance, hours worked, vacation time.
Crew Member
Moutain Mikes Pizza
Aptos , CA
09.2023 - 01.2024
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Packaged menu items into bags or trays and placed drink orders into carriers.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Upheld high standards of productivity and quality in operations.
Drove team success by quickly completing assigned tasks.
Restocked napkins, condiments and utensils at self-service areas during slow periods.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Monitored quality of food served to ensure it met company standards for presentation and temperature.
Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Crew Member
5 Guys Burgers And Fries
1855 41st Ave, Capitola, CA 95010
08.2023 - 09.2023
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Packaged menu items into bags or trays and placed drink orders into carriers.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Documented customer orders and conveyed special requests to kitchen staff.
Crew Lead
Cold Stone Creamery
Santa Cruz, CA, CA
10.2022 - 01.2023
Washed dishes, cleaned countertops and sanitized high-use areas.
Greeted customers and cultivated positive experiences in line with company standards.
Packaged menu items into bags or trays and placed drink orders into carriers.
Explained current promotional information and items to patrons.
Followed orders of senior leadership with exacting accuracy in moment and without question.
Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
Served food quickly for positive guest experiences.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Prepared quality products while maintaining portion control and presentation within service goal times.
Packed fast food products in approved containers, cups and bags.
Luggage Host
Rock It Events
Scotts Valley, CA
05.2022 - 11.2022
Greeted visitors pleasantly upon arrival and offered immediate assistance.
Responded to guest concerns and requests and quickly handled issues.
Collaborated with other hotel employees by assisting with luggage and exchanging information with front desk staff.
Provided advice to guests on transportation options near hotel.
Assisted guests with disabilities in safely maneuvering through lobby and accessing hotel rooms.
Attached claim checks to bags to efficiently store and organize luggage.
Utilized portable equipment to take luggage from guests and transport bags to hotel rooms.
Picked up and dropped off heavy laundry bags for guests.
Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.