Jephasia Thomas
Fort Lauderdale,FL
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Walmart
Pompano Beach, FL
08.2022 - 03.2023
- Verified customer age requirement for alcohol or tobacco purchases.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Produce Associate
Walmart
Pompano Beach, FL
08.2022 - 03.2023
- Updated pricing and sales signs to promote merchandise.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
- Inspected incoming shipments for quality assurance purposes.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Educated customers on produce storage and preparation techniques to enhance their shopping experience.
- Restocked produce and removed expired or damaged merchandise.
- Greeted customers and provided immediate and courteous service.
- Greeted customers and offered to help locate produce items.
- Followed established sanitation guidelines when handling food items according to local health codes.
Shelf Stocker
Walmart
Pompano Beach, FL
08.2022 - 03.2023
- Responded quickly to customer inquiries regarding product availability or pricing information.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Received and unpacked shipments, verified contents against invoices, and stocked shelves accordingly.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Operated pallet jack, forklift and hand truck to unload shipments and move merchandise in warehouse.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
Education
High School Diploma -
Sunrise High School
Sunrise, FL06-2020
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Empathy and patience
- Purchase assistance
- Inventory restocking
- Money handling
- Work ethic and integrity
- Customer service excellence
- Written and verbal communication
- Gift card handling
- Customer service
- Checkout monitoring
- Visual merchandising
- Customer relations
- Basic math
- ID verification
- Cash handling
Certification
- Data Analytics
Timeline
Cashier
Walmart
08.2022 - 03.2023
Produce Associate
Walmart
08.2022 - 03.2023
Shelf Stocker
Walmart
08.2022 - 03.2023
High School Diploma -
Sunrise High School