Jephte Perez

Responsible for screening new and returning clients who present for shelter services by operating the CARES database and Salesforce.

Performed data entry, searches, and retrieval; obtaining client identification; determining shelter history.

Accurately monitor, configure, and distribute information from the CARES database to clients or partnered city organizations.

Provide social work services to all clients.

Prepare daily, weekly, and monthly reports.

Organize and promote events for special occasions.

Demonstrate, teach, and lead recreational activities.

Liaise with various agencies, such as HRA.

Prepares evaluation reports.

Document training.

• Provide on-site policing to the New York City Department of Homeless Services and enforce state and city laws at all facilities operated by New York City.
• Member of the Community Engagement Unit, which helps bridge the gap between law enforcement, the community, and the homeless population.
• Work with Outreach programs to prevent homeless people from sleeping in the street.
• Enforce vehicle operation and parking laws, and direct traffic.
• Answer calls involving fires, accidents, and various misdemeanor/felony crimes.
• Gather preliminary information as a responding officer on criminal calls, prepare relevant reports to pass the information gathered on to the assigned investigator, assist the investigator in case preparation, and act as a criminal investigator for the department as required.
• Maintain surveillance on criminal suspects and unauthorized persons on premises.
• Make arrests and issue citations.
• Complete reports of arrests, accidents, interviews, and evidence of property received.
• Escort prisoners and clients.
• Appear in court to testify in criminal proceedings.

• Supervised security officers at the Tappan Zee Bridge construction site.
• Directed, inspected, and observed work efficiency.
• Prepared daily work schedules and created post orders.
• Trained, disciplined, maintained, and evaluated all guards.
• Reported violations of rules to the Security Manager and Account Manager.
• Proactively patrolled and ensured the protection of buildings, properties, bridge, and assets.
• Directed emergency vehicles and other traffic.
• Responded to emergency situations.
• Provided escort duties for staff and visitors during the day to designated areas on-site, as well as escorted individuals off the premises.
• Monitored and operated CCTV cameras and other recording systems.
• Cooperated with emergency services, police, ambulance, and fire service to resolve issues and maintained security and service.
• Accurately updated administrative records and sheets.

• Patrolled the parking lots and external ground, kept logs of all security incidents.
• Communicated with the Police and Fire Departments, and responded to all emergency situations as needed or directed by policy.
• Answered radio pages and calls in a prompt manner, and prioritized calls based on importance.
• Maintained the safety and security of residents, visitors, and staff and escorted visitors to locations within the premises.
• Performed identification and vehicle checks.
• Issued parking ticket violations.
• Provided security services for The Center at Purchase for residents and visitors, protected entity buildings, and ensured the safety and security of all visitors and property.

• Enforced vehicle operation and parking laws.
• Directed traffic.
• Answered calls involving fires, accidents, and various misdemeanors and felonies.
• Made arrests and issued citations.
• Gathered preliminary information as a responding officer on criminal calls, prepared relevant reports to pass the information gathered on to the assigned investigator, assisted the investigator in case preparation, and acted as a criminal investigator for the department as required.
• Maintained surveillance on criminal suspects and unauthorized persons on premises.
• Escorted prisoners and patients.
• Completed reports of arrests, accidents, interviews, and evidence of property received.
• Appeared in court occasionally to testify.
• Patrolled hospital campus to maintain order and security.
• Performed searches of individuals upon entering the building for prohibited items.
• Conducted follow-up investigations into incidents that occurred on the premises.
• Coordinated with other departments within the hospital to ensure safety measures are being followed.
• Performed foot patrol duties around buildings and parking lots regularly.
• Displayed a professional demeanor while interacting with patients, visitors, and staff members alike.
• Interacted with law enforcement personnel when necessary, regarding criminal activity.
• Monitored access control systems such as surveillance cameras and alarm systems.

• Assisted law enforcement agents in capturing public offenders, including hustlers, peddlers, and drug traffickers.
• Executed undercover work involving offenders who broke into private property, including Newspaper Boxes and other private businesses
• Performed various public safety duties, including patrolling streets and buildings surrounding Grand Central Station and the midtown area.
• Assisted the general public with directions and questions.
• Aided with traffic control and crowd control.
• Produced various written reports, such as accident reports, complaint reports, and crime scene reports.

• Performed various tasks, including building patrol, detect, ID checks, vehicle checks, security monitor checks.
• Supervised new security officers.
• Fulfilled contract work for businesses within the entire metropolitan area.
• Interacted with law enforcement officials to report incidents or violations of laws and regulations.
• Identified potential security risks and recommended corrective actions.
• Assisted with searches of personnel, vehicles, packages.
• Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
• Completed incident reports regarding violations of policies or procedures.
• Administered first aid when necessary, in accordance with training guidelines.
• Investigated suspicious activity and reported findings to management.
• Provided customer service assistance to staff and visitors in a professional manner.
• Monitored closed circuit television systems.
• Reviewed security logs to ensure proper documentation was maintained.