JEQUAN RUSHING
Naperville,IL
Summary
District Manager with 6+ years of experience driving sales performance, enhancing team effectiveness, and fostering a culture of continuous improvement. Experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Provides exceptional customer service, and collaborating with executive leadership to align regional efforts with corporate goals. Adept at leading and motivating teams, implementing coaching and training programs, and maintaining open channels of communication. Proven track record of success in establishing long-term objectives, driving growth initiatives, and optimizing processes to fuel sustainable company growth. Proficient in Salesforce CRM, retail management, customer acquisition, and marketing analytics. Adept at collaborating with cross-functional teams and utilizing strong organizational and communication skills to achieve strategic objectives.
Overview
8
8
years of professional experience
Work History
District Manager
Xfinity Comcast
10.2020 - Current
- Boosted sales performance by implementing effective visual merchandising and store layouts
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Manager
Xfinity Comcast
08.2018 - 09.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Assistant Manager
Xfinity Comcast
09.2016 - 07.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Bachelor of Business Management - Minor in Computer Science
Concordia University
Saint Paul, MN01.2017
High School Diploma -
Cretin-Derham Hall
Saint Paul, MN06.2013
Skills
- Team Collaboration
- Recruiting and Hiring
- Leadership Skills
- Salesforce CRM
- Retail Management
- Customer Acquisition
- Lead Generation
- Communication Skills
- Marketing Analytics & Strategy
- Microsoft SQL Server
- Microsoft Office
- Effective Time Management
- Organizational Skills
- Skilled Problem Solver
- Ability to Work Under Pressure
- Customer Service
Accomplishments
- Achieved the two national store ranking within two years.
- Supervised team of six staff members.
- Exceeded monthly store sales goals ten months in a row.
- Increased sales by 20% by coaching department managers on new merchandising standards.
Locations
- Naperville Illinois
- Minneapolis Minnesota
References
References available upon request
Timeline
District Manager
Xfinity Comcast
10.2020 - Current
Manager
Xfinity Comcast
08.2018 - 09.2020
Assistant Manager
Xfinity Comcast
09.2016 - 07.2018
Bachelor of Business Management - Minor in Computer Science
Concordia University
High School Diploma -
Cretin-Derham Hall