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"What really gets me going in my career?
It's a combination of things, really. First off, I'm driven by results. I get a real kick out of seeing the impact I can make on the bottom line, you know? Increasing revenue, exceeding sales targets – that's what I'm about.
But it's not just about the numbers. I love digging into the financial side of things. Analysing data, identifying risks, coming up with innovative solutions to challenges…that's where I thrive.
And none of that works if you don't have strong relationships. Building trust with clients, understanding their needs, and exceeding their expectations – that's critical. I take pride in providing excellent customer service.
Finally, I enjoy leadership. I enjoy being a part of a team, driving growth, and empowering others. Being able to use my skills and experience to not only achieve goals but to lead my peers to success gets me excited about my career!"

Experienced bilingual (French–English) professional with over 7 years of expertise spanning financial operations, customer service, telehealth support, and performance management. Proven track record as a Senior Financial Analyst at Alldigi Tech Manila Inc., where I managed financial processes, improved operational efficiency, and supported vendor account performance. Currently working as a Customer Service Representative in telehealth and French Translator at Fusion CX, delivering high-quality patient support and accurate language services in fast-paced, client-focused environments. Previously contributed to TELUS International as a French-speaking Customer Service Representative, consistently achieving high customer satisfaction and service excellence. Earlier experience as a Performance Manager for a Canada-based health clinic strengthened leadership, process optimization, and remote team management skills. Recognized for strong analytical thinking, cross-cultural communication, and the ability to adapt quickly across industries including finance, healthcare, and customer experience.

My goal is to become a qualified financial and management professional through academic and professional excellence, along with practical training. Towards achieving my goal, I desire to secure a position at your prestigious organisation, with the aim of gaining invaluable theoretical and practical insights through a structured training program and work experience. I am a highly motivated and innovative individual while I consistently demonstrating excellent attention to detail and effective time management,

Accomplished professional with extensive expertise in credit control and financial management, demonstrating proficiency in automated payment systems, debtor communication, and credit risk analysis. Adept at building trust and managing customer relationships while maintaining calm under pressure. Proven track record in debt recovery techniques, invoice processing, and account reconciliation. Skilled in financial forecasting, credit insurance claim handling, and effective negotiation. Committed to enhancing organisational efficiency through innovative solutions and strategic decision-making.
Multi-talented Credit Controller persistent and professional in pursuing resolutions with customers. Trustworthy and poised communicator with talent for achieving exceptional results with tough caseloads.
Offering strong analytical skills, attention to detail, and solid foundation in financial principles. Knowledgeable about customer service and problem-solving, with experience in managing accounts and ensuring timely payments. Ready to use and develop communication, negotiation, and organisational skills in AP and AR role.
Diligent and aspirational, possessing solid foundation in financial analysis and customer service, bolstered by strong problem-solving and communication skills. Demonstrated ability to manage accounts and resolve discrepancies, ensuring smooth financial operations. Ready to contribute effectively to achieve positive outcomes.
Experienced professional with focus on credit control and financial management. Skilled in reducing debtor days and improving cash flow through strategic account reconciliations and relationship management. Known for resolving disputes promptly and maintaining accurate financial records.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Organised and dependable accounts payable with 4 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Passionate credit controller with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Jerald Mortel

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Customer Sales Representative

Barback

Valet Attendant

Server / Food Runner

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B.S. - Finance & Data Analytics

Finance/ Data Analytics

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Customer Sales Representative

Barback

Valet Attendant

Server / Food Runner

B.S. - Finance & Data Analytics

Finance/ Data Analytics

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