Jerald Scott Bogart
Hubert,NC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level work from home position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
EC Teacher
Onslow County Schools
02.2022 - 02.2023
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Utilized technology to create meaningful lessons that engage students.
- Developed, supervised, planned and taught developmentally appropriate curriculum.
- Provided emotional support to students.
- Planned daily activities to keep students engaged and on track with learning goals.
Real Estate Agent
Swansboro Port Realty
02.2021 - 08.2021
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Collaborated with stakeholders to complete property sales and purchases.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Developed new business and managed new and existing clients.
Pool Technician
Bluewater Pools
04.2019 - 10.2020
- Researched and implemented new technologies and equipment.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Checked, repaired and repacked survival equipment to meet specifications.
- Worked with diverse types of weather and ground conditions.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested systems, noting issues and completing preventive maintenance.
Pool Technician
Clearwater Pools
10.2018 - 04.2019
- Researched and implemented new technologies and equipment.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Checked, repaired and repacked survival equipment to meet specifications.
- Worked with diverse types of weather and ground conditions.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Customer Service Representative
Lowe's Home Improvement
05.2017 - 08.2018
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Pharmacy Technician
Albertson's Pharmacy
02.2013 - 07.2016
- Entered and processed patients' prescriptions into internal system.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Developed and implemented improvements to pharmacy organization system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Bachelor of Arts - Communication
University of Colorado Colorado Springs, CO
Colorado Springs08.1997
Skills
- Active Listening
- Senior Leadership Support
- Preparing Bulk Medications
- FDA and HIPAA Compliance
- Documentation
- Coordinating with Teachers and Specialists
- Prescriptions Management
- Pool Chemistry Monitoring
- Experience with Diverse Student Populations
- School Policy and Rules Enforcement
- Diverse Classroom Settings
Timeline
EC Teacher
Onslow County Schools
02.2022 - 02.2023
Real Estate Agent
Swansboro Port Realty
02.2021 - 08.2021
Pool Technician
Bluewater Pools
04.2019 - 10.2020
Pool Technician
Clearwater Pools
10.2018 - 04.2019
Customer Service Representative
Lowe's Home Improvement
05.2017 - 08.2018
Pharmacy Technician
Albertson's Pharmacy
02.2013 - 07.2016
Bachelor of Arts - Communication
University of Colorado Colorado Springs, CO
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