JERALIN LOGOAI
Anchorage,AK
Summary
Dynamic leader with a proven track record at the Office of Property Management, excelling in team management and customer relationship development. Enhanced division efficiency through innovative process improvements and effective budget management. Committed to staff training and fostering collaboration, resulting in increased employee engagement and satisfaction.
Overview
27
27
years of professional experience
Work History
Division Head
Office of Property Management - American Samoa Government
01.2000 - 05.2025
- Evaluated team performance regularly using established metrics, providing constructive feedback for ongoing improvement efforts.
- Improved division efficiency by streamlining processes and implementing new technologies.
- Managed budgets effectively, ensuring optimal resource allocation for division projects and goals.
- Established strong working relationships with stakeholders to maximize collaboration and achieve division objectives.
- Ensured compliance with fixed asset policies, maintaining high standards of ethical conduct in all operations.
- Delivered training programs aimed at enhancing employee skills, knowledge, and competencies relevant to their roles in the division.
- Served as an effective liaison between upper management and team members, facilitating open lines of communication for issue resolution.
- Implemented change management initiatives to successfully transition the division through organizational restructuring.
- Mentored junior staff, fostering professional growth and development across the division.
- Supported corporate initiatives by aligning divisional strategies with overarching organizational goals.
- Enhanced employee engagement through regular communication, feedback sessions, and recognition programs.
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Supervised daily planning, coordination and administration for division operations.
- Built relationships with customers and community to establish long-term growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with auction sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Aligned office goals with customer outcomes and increased satisfaction conducting annual public auction.
- Deals directly with property management officers for all American Samoa Government departments and offices on how to account for all government purchased despite of funding.
- Responsible for submitting monthly reports data quality assurance of newly acquired equipment purchased.
- Is the liaison for the Office of Property Management to the survey board.
- Oversee the disposal process for all government equipment and fixed assets.
- Plans and leads All government public auctions and sales.
General Loader
UPS Freight
03.2004 - 08.2004
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Cashier
McDonald's
05.1998 - 06.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Nuuuli Polytech
Tafuna American Samoa Skills
- Customer focus
- Team management
- Innovation management
- Customer relationship development
- Staff training and development
- Inventory control
- Problem-solving abilities
- Time management
- Attention to detail
- Teamwork and collaboration
Timeline
General Loader
UPS Freight
03.2004 - 08.2004
Division Head
Office of Property Management - American Samoa Government
01.2000 - 05.2025
Cashier
McDonald's
05.1998 - 06.2000
High School Diploma -
Nuuuli Polytech
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