Dynamic security professional with extensive experience at Sphinx Enterprise, excelling in crisis management and conflict resolution. Proven track record in enhancing venue safety through effective surveillance techniques and team collaboration. Recognized for reducing incident response times and fostering a positive environment, ensuring patron safety while maintaining exceptional customer service.
Overview
19
19
years of professional experience
Work History
Lead Security Officer/Bouncer
Sphinx Enterprise/Luxor Night Club
01.2024 - Current
Supervised security team to ensure safety and compliance within venue.
Conducted regular patrols to identify and mitigate potential security risks.
Assisted in developing emergency response plans and protocols for incidents.
Collaborated with local law enforcement to enhance venue security measures.
Trained new security personnel on procedures, policies, and conflict resolution techniques.
Monitored surveillance systems to detect suspicious activities and respond promptly.
Evaluated incident reports to identify trends and recommend strategic improvements.
Enforced venue rules and regulations to maintain a safe environment for patrons and staff.
Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
Maintained accurate records of incidents, providing detailed reports for management review and analysis.
Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
Reduced response times to incidents through rigorous training exercises and efficient resource allocation.
Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
Continuously evaluated existing processes against industry benchmarks, identifying areas for improvement or enhancement where necessary.
Coordinated emergency response drills involving multiple departments; ensured all staff had a clear understanding of roles during crisis situations.
Responded quickly to emergency situations to assess and deflect issues.
Completed full building and grounds patrols to spot and investigate concerns.
Responded quickly to incidents and assessed active situations for security concerns.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Checked and verified photo identification prior to granting facility access.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Investigated suspicious activities and persons to maintain security of premises.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Examined doors, windows and gates to verify security.
Monitored crowd behavior to ensure safety and compliance with venue policies.
Responded promptly to incidents, de-escalating conflicts and maintaining order.
Collaborated with staff to maintain a welcoming atmosphere while enforcing rules.
Trained new personnel on safety protocols and emergency response procedures.
Utilized surveillance systems to monitor activities and identify suspicious behavior.
Assisted in managing guest entry, verifying IDs, and controlling access points.
Reported incidents accurately to management for further action and documentation.
Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
Checked IDs and closely examined patrons' faces to verify age.
Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Called police to report criminal acts.
Ejected unruly patrons from premises.
Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
Maintained order during high-profile events, coordinating efforts with other security personnel for crowd control management.
Contributed to venue profitability by ensuring maximum capacity was maintained without compromising guest safety or comfort.
Established rapport with regular customers, creating a welcoming environment that encouraged repeat business.
Provided first aid assistance when necessary, ensuring guest welfare while on the premises.
Assisted in training new bouncers, ensuring they were well-versed in security procedures and venue policies.
Patrolled exterior and interior of premises.
Safeguarded valuable property through diligent surveillance of both indoor and outdoor areas around the venue.
Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
Supported successful event execution by collaborating closely with event organizers on security needs and requirements.
Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
Contributed to revenue growth by promoting special events and offers to guests upon entry or during their visit.
Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
Enhanced team performance by sharing best practices and lessons learned from previous experiences in similar roles.
Assisted in planning security layouts for special events, optimizing crowd flow and reducing potential risks.
Improved team coordination by leading pre-event security briefings.
Ensured venue security by conducting thorough ID checks and managing guest lists.
Reduced incidents of underage drinking with vigilant age verification processes.
Collaborated with event organizers to enforce venue policies, maintaining order during high-profile events.
Reduced risk of theft and vandalism by establishing visible security presence throughout venue.
Trained new staff on security protocols, elevating team's overall effectiveness.
Streamlined entry procedures to minimize wait times without compromising security.
Enhanced patron experience with prompt and courteous resolution of inquiries and disputes.
Implemented lost and found system, reuniting patrons with their belongings and increasing customer satisfaction.
Maintained safe environment, diffusing potential conflicts with effective communication and intervention techniques.
Conducted regular perimeter checks to prevent unauthorized access, contributing to overall venue safety.
Addressed and resolved noise complaints from neighbors, balancing community relations with venue operations.
Provided VIP guests with personalized security services, ensuring their privacy and safety during events.
Fostered positive relations with local law enforcement by providing assistance during incidents, enhancing venue reputation.
Craftsman/stagehand
IMT Inc.
05.2014 - 08.2020
Fabricated custom components using precision tools and equipment to meet project specifications.
Maintained machinery and tools, ensuring optimal performance and safety compliance.
Collaborated with team members to improve workflow efficiency and reduce production downtime.
Trained junior craftsmen on techniques and best practices for quality craftsmanship.
Inspected finished products for quality assurance, identifying defects and implementing corrective actions.
Streamlined material inventory processes, reducing waste and improving resource allocation.
Spearheaded creative problem-solving initiatives that resulted in innovative solutions for complex design challenges.
Cut materials according to specifications in preparation for installation.
Enhanced customer satisfaction by delivering high-quality craftsmanship in all projects.
Conducted regular tool maintenance, prolonging equipment life and minimizing downtime due to repairs.
Kept tools, equipment and work areas properly maintained.
Established reputation for precision workmanship by consistently producing superior quality products that exceeded client expectations.
Collaborated with team members on large-scale projects, promoting efficient division of labor and successful completion within deadline constraints.
Streamlined project timelines by effectively managing multiple tasks and prioritizing workloads.
Ensured long-lasting customer relationships through exceptional communication skills that fostered trust between craftsman and client.
Adapted quickly to unique project requirements while maintaining strict adherence to established craftsmanship standards.
Planned projects by identifying necessary equipment, tools, and required assistance.
Demolished and removed old materials to make way for new builds.
Attached subassemblies together using glue, dowels, nails, screws and clamps.
Delivered outstanding service during project consultations, resulting in a high rate of repeat business and client satisfaction.
Collaborated with clients to design custom pieces, translating their visions into tangible works of art.
Mentored junior craftsmen, fostering a supportive learning environment and encouraging professional growth.
Implemented safety protocols in the workshop, reducing workplace injuries and creating a safer environment for all employees.
Consistently met project deadlines by diligently adhering to schedules and maintaining clear communication with clients.
Constructed stage/conference room and
lighting, video & audio products according to design specifications.
Performed skilled fabrication work of parts such as wood and metal framing.
Constructed truss and steel products according to design specifications.
Stagehand/Intermediate Rigger
NRG Southwest Inc.
03.2006 - 04.2015
Coordinated setup and teardown of stage equipment for performances.
Operated rigging systems to ensure safe movement of props and lighting.
Assisted with sound and lighting checks, ensuring technical requirements met.
Trained and mentored junior stagehands on safety protocols and equipment use.
Collaborated with production teams to improve workflow efficiency during events.
Conducted regular maintenance checks on stage equipment to prevent malfunctions.
Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
Stored, loaded and unloaded set pieces and technical equipment for daily performances.
Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
Ensured timely completion of all tasks for seamless transitions between scenes during live performances.
Increased efficiency in stage setup by organizing tools, materials, and equipment for easy access during productions.
Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.
Maintained open communication lines with production teams to address any concerns or changes needed before curtain time.
Assisted in the construction of custom set pieces for a more immersive theater experience.
Troubleshot technical issues with lighting and sound systems to prevent delays or disruptions during shows.
Delivered exceptional audience experiences through meticulous attention to detail in prop placement and set arrangement.
Facilitated smooth transitions between set changes by effectively communicating cues with fellow crew members during performances.
Worked with team of 35 to put all props and set pieces in place and supervised prop movements at correct times during performances.