Completed high-impact renovations that increased energy efficiency in homes through insulation upgrades, window replacements, and HVAC system installations.
Provided outstanding customer service by addressing client concerns promptly and maintaining open lines of communication throughout each remodeling project.
Coordinated subcontractor schedules to ensure seamless integration into overall project timelines without delays or conflicts.
Ensured proper permits were obtained, adhered to building codes, and passed inspections throughout the remodeling process to maintain compliance with local regulations.
Optimized material usage through careful planning, reducing waste and lowering overall project costs for clients.
Conducted thorough post-project walkthroughs with clients to address any concerns or adjustments needed before finalizing the remodel''s completion.
Collaborated with customers to determine budgets for kitchen and bath remodeling projects and find appropriate material sources.
Organized timelines and work orders based on inventories and weather conditions for over Number remodels.
Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
Completed over Number jobs independently based on customer desires, inventories, and budgets.
Loaded and unloaded materials onto trucks and trailers.
Used variety of hand and power tools to complete tasks.
Helped with door and window installations.
Followed instructions and safety protocols to prevent accidents and injuries.
Managed safe and efficient use of tools and equipment on construction sites.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Mixed and poured concrete for variety of projects.
Worked on sites, installing roofs and other exterior components.
Operated forklifts and boom lifts to complete various tasks.
Inspected tools and equipment to maintain safety and efficiency.
Followed instructions and safety protocols while operating machinery and equipment.
Cleaned and maintained tools, equipment and worksites.
Dug trenches, backfilled holes and compacted earth to prepare for new construction.
Loaded and unloaded materials and equipment onto and off construction sites.
Assisted in digging, trenching and backfilling trenches and foundations.
Assistant Manager
412 Liquidation Plus
09.2015 - 03.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Implemented loss prevention strategies, significantly reducing shrinkage.
Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Negotiated with suppliers to secure better pricing, reducing operational costs.
Oversaw daily operations to maintain store cleanliness and organization.
Improved customer satisfaction by resolving complaints and inquiries promptly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Supply Sergeant
US Army
02.2002 - 07.2009
Rotated, mounted and balanced tires on cars, trucks, and vans.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Enhanced safety standards by conducting thorough inspections of tires and related components.
Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Disposed of old tires correctly, meeting safety and environmental requirements.
Collaborated with team members to complete complex repair jobs effectively and efficiently.
Delivered outstanding service, addressing client concerns promptly and professionally.
Maintained and managed tire and hardware inventory with regular stock assessments.
Increased efficiency with meticulous organization of tools and equipment in the workspace.
Analyzed customer needs to recommend suitable tires for personalized requirements.
Inspected and maintained equipment to limit operational disruptions.
Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
Maximized efficiency by coordinating changing and rotating of tires.
Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
Promoted energy conservation by properly inflating tires according to manufacturer specifications.
Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
Sourced tires to meet customer quality and budget needs.
Streamlined workflow, maintaining clean and organized work areas for optimal performance.
Minimized downtime with proactive identification of potential issues during routine inspections.
Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
Streamlined tire balancing process for improved vehicle stability.
Transit Supervisor(Temporary) at St. John's Transportation Commission, St. John'sTransit Supervisor(Temporary) at St. John's Transportation Commission, St. John's