Jeramie Basilio
San Jose,CA
Summary
Multi-talented candidate or employee with more than a year supporting patients with tasks of daily living. Skilled at caring for patients' with daily assisted living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Reliable personal care professional bringing over a year of experience in Personal Care Assistant roles. Trusted to care for patients at varying stages of life. Years of experience in customer service, a dedicated cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Responsible Cashier proficient in handling money, restocking merchandise and helping customer. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
10
10
years of professional experience
Work History
Caregiver
Belmont Village Senior Living
Sunnyvale, CA
11.2022 - 03.2024
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Observed residents for changes in physical, emotional, mental or behavioral condition and injuries.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Reported concerns to nurse supervisor to promote optimal care.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Assisted residents with maintaining good personal hygiene.
- Helped residents get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
- Meal delivery to residents
- Assist employees if needed and trained new employees
- Check in with residents at least every 2 hours, if assistance are needed
- Report major concerns to a nurse or supervisor
Cashier
Panera Bread
San Jose, CA
08.2016 - 11.2022
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management such as busser, runner, light housekeeping,
- Deliver curbside pickup
Manager
Bay Area Foods Services
San Jose, CA
03.2014 - 10.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Coached, mentored and trained team members in order to improve their job performance
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Collect cash during or end the end of shift for deposit
- Trained new employees
- Inventory
- back up cashier
- food prep
- light housekeeping
Education
High School Diploma -
Overfelt High School
San Jose, CA06-2002
Some College (No Degree) - Early Childhood Education
Evergreen Valley College
San Jose, CASkills
- Compassionate client care
- Quick Learner
- Emotional Support
- Hoyer Lifting Equipment
- Personal Hygiene Assistance
- Direct Patient Care
- Respectful and Compassionate
- Dependable and Responsible
- Customer Service
- Good Communication
- Positive Attitude
- Team Player
- Hardworking & Helpful
- POS or cash register
- Microsoft Word
- Money Handling
Timeline
Caregiver
Belmont Village Senior Living
11.2022 - 03.2024
Cashier
Panera Bread
08.2016 - 11.2022
Manager
Bay Area Foods Services
03.2014 - 10.2021
High School Diploma -
Overfelt High School
Some College (No Degree) - Early Childhood Education
Evergreen Valley College