Jeramy Freimuth
Chico,CA
Summary
Friendly and enthusiastic Shuttle Driver who recently (November 2022) earned Class B CDL with air brake and passenger endorsement. Current Seasonal Transit Bus Driver until April 15, 2023.
Dedicated Housing Support Worker with 1 year of counseling and crisis intervention expertise. Offering comprehensive background in social services and counseling, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Operates well in busy environments and maintains calm under pressure. Meticulous eye for detail.
Dynamic Hospitality Worker with over 5 years of experience in the restaurant industry, 1 year in the hotel industry and 2 years at the font desk.
Overview
24
24
years of professional experience
Work History
Transit Bus Driver, Seasonal
Steamboat Springs Transit
10.2022 - 04.2023
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
- Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
- Provided passenger assistance, collected fares and offered schedule and route information.
Front Desk, Seasonal
Yosemite Bug Rustic Resort
07.2022 - 10.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Managed property during and after Oak Fire
Hotel Night Auditor
Wyndham Gardens Hotel
09.2021 - 05.2022
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Performed nightly updates to room charges and rates.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Reset Oracle/Opera System for next days' use by sending detailed daily bank reports and closing finances for current day.
- Entered customer data into room system and updated information when patrons changed rooms.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
Housing Support Worker
Arcata House Partnership
03.2019 - 04.2020
- Documented data and completed accurate updates to case records
- Interviewed individuals and families to assess needs and provide informational resources
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Monitored progress and documented any patient health status changes
- Worked to improve and enhance patient lives through effective and compassionate care
- Developed rapport to create safe and trusting environment for care
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Worked with just released prisoners and the homeless population to understand needs and provide assistance in acquiring housing, work, id, birth certificate etc
- Created opportunities for pro-social activities
Lead Student Security
HSU
08.2018 - 12.2019
- Supervised 8 student guards during the high tension final football season at Humboldt State. Providing excellent service to customers when needed, remaining on the lookout for drugs and alcohol and aggressive fans
- Developed team communications through the implementation of a hand held communication device
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations
Psychology/Communications Undergrad
Humboldt State University
08.2017 - 12.2019
- 3.75 GPA, Psychology Honors Society, co-author current Psych research, Research Assistant 1.5 years
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication
- Organized group study events to promote group cohesion and better understanding of the material
- Collaborated with administrators on classroom policies, management strategies, and discipline
- Supported several instructors with planning and organization of Psychology program
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Taught students subject-specific material, learning strategies and social skills as teaching assistant for counseling techniques class
- Highly experienced with classes through the online format
- TA for Counseling undergrad class
Front Desk Clerk
Tall Pines Bowling Alley
02.2014 - 02.2015
- Calculated billings and posted charges for lane rentals, reviewing all charges with guests at checkout
- Kept accounts in balance and ran daily reports to verify totals
- Used local software to process reservations, check-ins and check-outs
- Planned coverage needs and organized services to support incoming special events
- Oversaw fast-paced front desk operations at busy bowling facility with as many as 200-300 nightly guests. Ran lottery card machines, bowling store and leagues simultaneously
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel
- Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
Waiter
Brio Tuscan Grille
06.2010 - 02.2011
- Productive Waiter with distinguished understanding of all types of dining and establishments
- Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over eight tables at once
- Committed to effective collaboration and excellent service. Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices
- Personable server possessing 5 years of bartending and waitstaff experience
- Familiar with fast-paced banquet events and casual-dining service, including multi-course meals and complimentary bar. Skilled in mixology and creating signature drinks
- Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service
Waiter/Dishwasher Food Prep
Sam's St John's Seafood
01.2005 - 07.2008
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers
Air Traffic Control Specialist
United States Navy
05.1999 - 05.2004
- Communicated instructions to pilots through clear delivery and enunciation
- Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management
- Carefully monitored movement of ground traffic such as baggage vehicles
- Notified airport response personnel to be ready when emergency situations presented
- Delivered weather updates to pilots to determine if necessary to divert aircraft to different airports
- Delivered 54 consecutive weeks of control tower experience with 100% safety record and 90% on-time record
- Radar Supervisor in the busiest facility in the Navy for 48 weeks
- Oversaw training of 45 sailors as Petty Officer in Charge of Training
- Wrote schedule 45 person crew, 26 different positions, 8 hour work day broken up into 2 hour increments
- Base security as collateral duty during 9/11 became full time security officer. Trained is asp baton, mace, suburban tactics and terrorism
- Served as member of fire crew aboard U.S.S. Saipan
- Maintenance Officer aboard U.S.S. Saipan
Education
CDL Class B, Air Brakes, Passenger Endorsement
Steamboat Transit CDL
Steamboat Springs, CO11.2022
Bachelor of Arts - Psychology/Communication
Humboldt State University
Arcata, CA12.2019
Associate of Arts - Communication
Butte College
Oroville, CA08.2017
Certificate of Leadership - Leadership
Naval Leadership School
Kingsville, TX03.2002
Certificate of Air Traffic Control - ATC
Naval Air Traffic Control School
Pensacola, Fl12.1999
Skills
- Database entry
- Mediation
- Investigative research
- Meal preparation
- Group facilitation
- Loss prevention
- Data collection and analysis
- Staff leadership and direction
- Rapport building
- Staff training
- Roadside Assistance
- Guest Relations
- Microsoft Office
- Daily Logs
Additional Information
Steamboat Transit/Tyler Kern
9708779317
Yosemite Bug/ Douglas Shaw
2099666666
Wyndham Gardens/Justin Hagey
6198816100
Arcata House Partnership/Darleen Spoor
7078224528
HSU Security/Kelly Kime
7078263011
Timeline
Transit Bus Driver, Seasonal
Steamboat Springs Transit
10.2022 - 04.2023
Front Desk, Seasonal
Yosemite Bug Rustic Resort
07.2022 - 10.2022
Hotel Night Auditor
Wyndham Gardens Hotel
09.2021 - 05.2022
Housing Support Worker
Arcata House Partnership
03.2019 - 04.2020
Lead Student Security
HSU
08.2018 - 12.2019
Psychology/Communications Undergrad
Humboldt State University
08.2017 - 12.2019
Front Desk Clerk
Tall Pines Bowling Alley
02.2014 - 02.2015
Waiter
Brio Tuscan Grille
06.2010 - 02.2011
Waiter/Dishwasher Food Prep
Sam's St John's Seafood
01.2005 - 07.2008
Air Traffic Control Specialist
United States Navy
05.1999 - 05.2004
CDL Class B, Air Brakes, Passenger Endorsement
Steamboat Transit CDL
Bachelor of Arts - Psychology/Communication
Humboldt State University
Associate of Arts - Communication
Butte College
Certificate of Leadership - Leadership
Naval Leadership School
Certificate of Air Traffic Control - ATC
Naval Air Traffic Control School
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