- Video Gaming
- Music
- Digital Art and Animation
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Jerard Austin Jr.
Anderson,SC
Summary
A Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. I am planning to showcase my skills and hard work within the field of IT. I know how to work with others to achieve small or large goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
QuikTrip
10.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Associate
Neighborhood Walmart
05.2021 - 09.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Spearheaded successful marketing campaign, creatively utilizing social media platforms.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Enhanced operational efficiency, implementing new software tools across departments.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
Education
Bachelor of Science - Computer Science
University of South Carolina
Columbia, SC12-2026
Bachelor of Science - Computer Science
Gardner-Webb University
Boiling Springs, NC05-2026
Skills
- Time management skills
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Linux
- Python
- Java
- HTML
- Determined
- Cooperative
Certification
- CompTIA Security+ - CompTIA.
Interests
Timeline
Cashier
QuikTrip
10.2021 - Current
Associate
Neighborhood Walmart
05.2021 - 09.2021
Bachelor of Science - Computer Science
University of South Carolina
Bachelor of Science - Computer Science
Gardner-Webb University