Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerard Noah Owens

Columbus,OH

Summary

Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Semi trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.

Overview

11
11
years of professional experience

Work History

CDL Class A Truck Driver

Schneider
02.2025 - 06.2025
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Documented mileage, deliveries, pickups, customer issues and damages.

BMW Lease Loyalty Advocate

BWM Group
09.2020 - 03.2023
  • Responsible for handling inbound and outbound calls for luxury lease accounts
  • Proactively provide effective support to customers while increasing lease retention
  • Effectively utilize skills and techniques to exceed call quality objectives while increasing the overall customer experience and satisfaction
  • Effective problem solver offering win win solutions within operating guidelines
  • Receives praise and accolades for exceeding performance standards

Lead Carpet Technician

True Clean Carpet & Tile
04.2019 - 09.2020
  • Offers supreme customer service for premier carpet cleaning company clients via phone and in home interactions, able to upsell to best meet customer needs
  • Trainer for staff on policies, procedures and customer satisfaction techniques
  • Demonstrates the ability of driving and operating equipment in large vehicles
  • Makes on the spot decisions and recommendation to provide the ultimate apex in the client customer experience
  • Recent recipient of top performer award of flat screen tv

Jr. Coach/Concession Stand Manager/Tutor

Heart 4 Kids
01.2014 - Current
  • Jr. Coach for 4-14 year old community youth
  • Assist with conditioning and skill development of young athletes
  • Managed concession stand for thousands of customers per event
  • Duties performed but not limited to prepping, cooking and large cash handling
  • Assist elementary and middle school aged children with english and math homework

Crew Worker

Arbys
08.2015 - 08.2017
  • Provided fast and efficient product delivery and knowledge at drive through and counter in fast food environment
  • Able to multitask order taking and heavy financial transactions
  • Demonstrated the ability to clean according to OSHA guidelines

Education

CDL Class A

Capital Transportation Academy
Columbus, Ohio

Business

Columbus State Community College
Columbus, Ohio

Skills

  • Safe driving practices
  • Trailer coupling and uncoupling
  • Vehicle maintenance and repair
  • Hazardous materials handling
  • Route planning expertise
  • Load securement
  • GPS navigation
  • Route logs
  • Basic maintenance
  • DOT compliance

Timeline

CDL Class A Truck Driver

Schneider
02.2025 - 06.2025

BMW Lease Loyalty Advocate

BWM Group
09.2020 - 03.2023

Lead Carpet Technician

True Clean Carpet & Tile
04.2019 - 09.2020

Crew Worker

Arbys
08.2015 - 08.2017

Jr. Coach/Concession Stand Manager/Tutor

Heart 4 Kids
01.2014 - Current

Business

Columbus State Community College

CDL Class A

Capital Transportation Academy

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