Jerard Parker
Summary
Adept at customer relations and operations planning, I excelled at Capitol Painting & Construction by spearheading effective solutions and fostering key relationships. Awarded Behr Southwest Region 2020 Ultimate Team Player for outstanding teamwork, I bring a proven track record in quality control and logistics management, enhancing company performance and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Field Supervisor
Capitol Painting & Construction
06.2023 - Current
- Developed relationships with multi-family office personnel & regional management to ensure smooth project completion.
- Ensured multi-family residents were informed about ongoing work for safety, convenience, and protection of property.
- Worked side by side with subcontractors to stay on task and complete milestones on time.
- Evaluated job site safety for OSHA compliance (OSHA 10 Certified).
- Ordered, tracked, and secured necessary materials.
- Developed relationships with vendors to facilitate material, equipment and storage solutions.
- Walked properties checking for issues to facilitate company bids for new work.
- Used Site Audit Pro software on both bids for new work and correcting issues on ongoing jobs.
Pro Paint Sales & Service Specialist
Behr Process Corporation
12.2018 - 05.2023
- Generated sales leads through outbound calls, emails, and in-store prospecting to build robust pipeline at The Home Depot.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Researched client requests to create best possible solutions for diverse needs.
- Navigated multiple computer systems expertly to handle customers' sales and service needs.
- Answered in-depth questions about company offerings, service policies and benefits of products.
- Used in-store system to locate inventory and place special orders for customers.
- Tracked sales data and customer contacts with Salesforce CRM software.
- Trained multiple new team members.
- Awarded Behr Southwest Region 2020 Ultimate Team Player.
Various
Sherwin-Williams Paints
09.2005 - 11.2018
- Progressed from part-time sales associate to store manager.
- Worked in many varied and unique markets (Victoria, Beeville, Corpus Christi, and Kingsville, TX) each with their own strengths & challenges.
- Tasked with day-to-day operations, working efficiently and productively with all team members.
- Hired new team members as store manager and assisted with interview processes as assistant manager.
- Skilled at working independently and collaboratively in a team environment.
- Tasked with store safety and regulatory compliance.
- Used CRM software to track sales data and goals.
Education
Bachelor of Science - Communications
University of Houston-Victoria
Victoria, TX12-2006
Skills
- Progress reporting
- Operations planning
- Site preparation
- Schedule coordination
- Subcontractor management
- Stakeholder relations
- Field operations
- Quality control
- Key relationship management
- Logistics management
- Safety and hazard management
- Site documentation
Accomplishments
Projects Completed with CPC:
- Argosy at Crestview - Exterior carpentry and repaint.
- Residences at Domain - Exterior repaint.
- Gallery at Domain - Interior repaint (hallways and common areas)..
- 33Hundred - Exterior carpentry, repaint, and window screen replacement.
- Madison at Dell Ranch - Exterior repaint.
- Palo Verde - Exterior repaint.
- Estancia Villas - Exterior carpentry & repaint.
- Villages of Georgetown - Exterior repaint and garage door repair.
- Cliffs at Barton Creek - Exterior metal repair and garage door repair.
Timeline
Field Supervisor
Capitol Painting & Construction
06.2023 - Current
Pro Paint Sales & Service Specialist
Behr Process Corporation
12.2018 - 05.2023
Various
Sherwin-Williams Paints
09.2005 - 11.2018
Bachelor of Science - Communications
University of Houston-Victoria
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