Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

JERAYAH PRATHER

Cincinnati

Summary

Results-oriented team lead with extensive experience in housekeeping and customer service. Skilled in effective communication, staff training, and time management, ensuring seamless operations and high guest satisfaction. Ready to drive improvements in housekeeping coordination and complaint resolution. Dedicated professional with strong team leadership and attention to detail. Proven ability to implement strategies that enhance housekeeping efficiency and resolve complaints promptly. Committed to maintaining high standards in service delivery.

Overview

5
5
years of professional experience

Work History

HOUSEKEEPING

Eastern Personnel Services Inc.
Cincinnati
09.2024 - Current
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Informed housekeeping department when rooms were ready for cleaning after checkout.
  • Performed light housekeeping duties including laundry, cleaning, and meal preparation.
  • Implemented strategies to improve efficiency of housekeeping operations.
  • Managed scheduling for housekeeping personnel in accordance with occupancy levels.
  • Coordinated activities between departments such as maintenance or housekeeping when necessary.
  • Coordinated with housekeeping staff regarding room availability and occupancy levels.
  • Maintained inventory of housekeeping supplies such as cleaning products, linens, and equipment.
  • Followed up on student complaints regarding housekeeping issues.
  • Assisted housekeeping staff in preparing vacant rooms for new arrivals.
  • Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
  • Developed and implemented quality assurance programs for housekeeping services.
  • Coordinated with housekeeping staff regarding special requests from guests.
  • Performed housekeeping duties such as laundry, dusting furniture and vacuuming carpets.

CAREGIVER

LGC Hospitality
Cincinnati
06.2024 - Current
  • Assisted clients with daily living activities and personal hygiene.
  • Monitored client health and reported changes to healthcare professionals.
  • Provided companionship and emotional support to promote social engagement.
  • Administered medication according to prescribed schedules and guidelines.
  • Coordinated transportation for medical appointments and errands.
  • Maintained a clean and safe living environment for clients.
  • Developed personalized care plans in collaboration with family members.
  • Trained new caregivers on company protocols and client care techniques.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Cashier Team Lead

MCDONALDS
Newport
01.2021 - 04.2024
  • Supervised cash handling procedures for accuracy and security.
  • Assisted team members with customer service and operational tasks.
  • Trained new cashiers on register operations and company policies.
  • Managed daily cash drawer reconciliations to ensure balance.
  • Facilitated smooth service during peak hours to enhance customer experience.
  • Communicated effectively with team to resolve customer inquiries promptly.
  • Maintained cleanliness and organization of the cashier area at all times.
  • Supported management in implementing promotional offers to boost sales.
  • Assisted cashiers with resolving customer complaints and inquiries.

Education

High School Diploma -

VIRTUAL HIGH SCHOOL
Cincinnati, OH
05-2024

Skills

  • Team leadership
  • Attention to detail
  • Effective communication
  • Time management
  • Housekeeping Liaison
  • Staff training
  • Problem solving
  • Housekeeping coordination
  • Department housekeeping
  • Care plan development
  • Operational efficiency

  • Emotional support
  • Client safety maintenance
  • Customer service excellence
  • Conflict resolution
  • Task delegation
  • Health monitoring
  • Light housekeeping
  • Patient relationship management

Custom

  • HELLO MY NAME IS JERAYAH PRATHER I HAVE BEEN WORKING SINCE I WAS 15 YEARS OLD I STARTED WORKING AT MCDONALD'S AS A CASHIER I WAS WORKING AT MCDONALD'S FOR 3 YEARS FROM 2021 T0 2024 I HAD A BABY AND HAD TO GO ON MATERNITY LEAVE.AFTER MY MATERNITY LEAVE I DECIDED TO PURSUE MY CAREER AS A CAREGIVER.IM CURRENTLY WORKING AT A HOME HEALTH AGENCY AS A CAREGIVER THAT I ENJOY DOING AND GIVING BACK AND MAKING A DIFFERENCE IN THE LIVES OF OTHERS IS MY PASSION. I HAVE ALSO WORKED AS A HOUSEKEEPER.I AM A PEOPLE'S PERSON.I AM A DEPENDABLE PERSON WHO IS GREAT AT TIME MANGEMENT.I AM ALWAYS ENERGETIC AND EAGER TO LEARN NEW SKILLS.I HAVE GREAT COMMUNICATION SKILLS,LEADERSHIP,VERY GOOD AT PROBLEM SOLVING,ADAPTABILITY.LOVE BEING A TEAM PLAYER.

Timeline

HOUSEKEEPING

Eastern Personnel Services Inc.
09.2024 - Current

CAREGIVER

LGC Hospitality
06.2024 - Current

Cashier Team Lead

MCDONALDS
01.2021 - 04.2024

High School Diploma -

VIRTUAL HIGH SCHOOL

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