Jere K Jones
Sandy Springs,GA
Summary
Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings.
Overview
8
8
years of professional experience
Work History
Mental Health Patient Care Technician
Thomas Jefferson University Hospital
Philadelphia, PA
04.2019 - 02.2022
- Maintain a safe environment for individuals throughout the night
- Complete accuchecks, bladder scans and EKGs on diabetic patients
- Complete bladder scans as needed
- Document patient care and concerns in EPIC
- Assist geriatric patients with ADL’s such as bathing, toileting, and feeding
- Assist with creating and facilitating groups surrounding patient life skills, Trauma Informed Care, and Illness Management Recovery
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Mental Health Program Supervisor
Norristown State Hospital
Norristown, PA
10.2017 - 06.2019
- Direct day-to-day administrative and operational functions for 20-bed facility, providing guidance and leadership to over 18 employees across 2 departments
- Assist with recruiting, hiring and training staff, providing direct supervision, ongoing staff development and continuing education to employees
- Supervise 18 program specialists with their day to day responsibilities
- Provide supportive counseling to individuals with mental and behavioral challenges using applied behavioral analysis, IMR, DBT and CBT
- Design and facilitate therapeutic groups that align with individual’s treatment plan goals
- Write reports on each individual notating their progress each day
- Orient, provide tours and support to individuals and their families during orientation and days of admission
- Apply for and obtain social security, private medical, Medicare and Medicaid insurance for individuals
- Coordinate doctor appointments, wellness, and specialist visits
- Provide office support by ordering office supplies, completing expense reports, budgeting petty cash, and resolving insurance billing issues
- Coordinate staff member schedules to create adequate staff coverage while minimizing overtime cost
- Performed client assessments and developed treatment plans.
Eligibility Screening Lead Representative
Chestnut Hill Hospital
Philadelphia, PA
01.2015 - 10.2017
- Screen referred self-pay patients for programs such as Medicaid, Medicaid for Nursing Home Placement, Crime Victims, Vocational Rehabilitation, QMB, SSI and other third party coverage
- Maintain database and files, answered phones, received messages, and perform other office administrative tasks
- Provide Point of Service collections for self-pay patients, patients who have balances after insurance or Medicare payments, and patients that do not qualify for any programs/coverage
- Work closely with governmental agencies to complete benefit application processes for patients
- Conduct visits to patients’ home and local agencies to conduct screening interviews, complete applications, gather necessary verification documents, drop off applications, and check status of applications
Mental Health Technician
Brooke Glen Behavioral Hospital
Fort Washington, PA
11.2013 - 02.2015
- Provide continuous patient care, supervision, interactions and role modeling to patients with various mental, behavioral and substance abuse disorders
- Provide 1:1 observation to patients with risky behaviors such as suicide attempts and acts of violence
- Maintain patient charts, organizing incident reports and physician progress notes in chronological order
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Perform scheduled patient safety checks and documented results to establish patients' well-being.
- Apply de-escalation and limit-setting techniques to promote patient cooperation.
Education
No Degree - Nurse Assistant
Moore School of Healthcare Academy
Roswell, GA08.2022
No Degree - Nurse Assistant
Nurse Aide Training Center
Philadelphia, PA04.2012
Bachelor of Science - Business Administration
California University of PA
California, PA05.2006
Skills
- Excellent Customer Service Skills
- Crisis Resolution
- Maintaining Safety Standards
- Medical Terminology Knowledge
- Patient Intervention
- Mental Health Care
- Administrative Support
- Nursing Assistance
- Patient Transport
- Medical Triage
Timeline
Mental Health Patient Care Technician
Thomas Jefferson University Hospital
04.2019 - 02.2022
Mental Health Program Supervisor
Norristown State Hospital
10.2017 - 06.2019
Eligibility Screening Lead Representative
Chestnut Hill Hospital
01.2015 - 10.2017
Mental Health Technician
Brooke Glen Behavioral Hospital
11.2013 - 02.2015
No Degree - Nurse Assistant
Moore School of Healthcare Academy
No Degree - Nurse Assistant
Nurse Aide Training Center
Bachelor of Science - Business Administration
California University of PA