Jere' Robinson
Monroe,LA
Summary
Detail-oriented and proactive Office Manager with extensive experience in administrative operations, vendor management, payroll, and customer service. Proven ability to streamline workflows, improve efficiency, and contribute to organizational success. Skilled in multitasking, problem-solving, and leading teams to achieve operational goals. Adept at aligning administrative functions with business objectives while maintaining an exceptional customer experience.
Overview
23
23
years of professional experience
Work History
Office Manager
Arbor Gardens Lawn Care
Monroe, LA
01.2017 - Current
- Oversee vendor accounts and manage payroll and HR operations
- Handle job bidding, scheduling, and dispatching of team members
- Deliver top-tier customer service, fostering strong client relationships
- Manage accounts payable and receivable; assist owner with marketing efforts
Administrative Assistant, Billing Specialist
Green Qube, Inc.
Monroe, LA
01.2020 - 01.2024
- Administered accounts payable and receivable across various projects
- Ensured seamless communication between management and staff to align goals
- Built strong vendor relationships to optimize operations and meet project needs
- Supported billing processes with a focus on accuracy and regulatory compliance
Account Manager
CenturyLink, Inc.
Monroe, LA
01.2018 - 01.2020
- Identified and leveraged marketing opportunities within client portfolios
- Worked collaboratively with customers to offer tailored solutions
- Consistently met and exceeded revenue and product targets
Administrative Assistant
Severn Trent Services
West Monroe, LA
01.2016 - 01.2017
- Introduced new cost-saving procedures, enhancing operational efficiency
- Balanced multiple projects alongside routine administrative responsibilities
- Managed accounts payable and receivable and partnered with financial stakeholders
Billing Specialist
Louisiana Pain Care, LLC
Monroe, LA
01.2015 - 01.2017
- Spearheaded software integration for insurance verification processes
- Reconciled account statuses and resolved discrepancies in claims
- Maintained strong collaboration with insurance providers and patients
Office Manager
20/20 Eye Care
Monroe, LA
01.2013 - 01.2015
- Directed accounting operations, including payroll and inventory management
- Delegated and monitored tasks to office staff, ensuring smooth operations
- Partnered with medical professionals to enhance patient satisfaction
Account Manager
Allied Security Technologies, Inc.
Monroe, LA
01.2007 - 01.2013
- Assessed client security requirements and managed account collections
- Leveraged interpersonal and sales skills to drive client satisfaction and revenue growth
Bankruptcy Specialist
Dean Morris, LLP
Monroe, LA
01.2002 - 01.2007
- Performed data entry and tracked deadlines for legal claims
- Ensured consistency and accuracy in claim processing
Education
Certified Medical Transcription -
Louisiana Technical College
01.2011
Business Management -
University of Louisiana at Monroe
01.2006
Skills
- Office Management and Team Leadership
- Accounts Payable and Receivable
- Payroll Administration and HR Coordination
- Vendor and Client Relationship Management
- Job Bidding and Scheduling
- Marketing Strategy Support
- Communication and Problem Solving
- Billing and account reconciliation
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant, Billing Specialist
Green Qube, Inc.
01.2020 - 01.2024
Account Manager
CenturyLink, Inc.
01.2018 - 01.2020
Office Manager
Arbor Gardens Lawn Care
01.2017 - Current
Administrative Assistant
Severn Trent Services
01.2016 - 01.2017
Billing Specialist
Louisiana Pain Care, LLC
01.2015 - 01.2017
Office Manager
20/20 Eye Care
01.2013 - 01.2015
Account Manager
Allied Security Technologies, Inc.
01.2007 - 01.2013
Bankruptcy Specialist
Dean Morris, LLP
01.2002 - 01.2007
Certified Medical Transcription -
Louisiana Technical College
Business Management -
University of Louisiana at Monroe
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