Jered Lanham
Director Of Refuse And Recycling
Charleston,WV
Summary
Experienced Director with over 5 years of experience in management and constituent service. Excellent reputation for resolving problems and improving customer satisfaction. I maintain a positive work atmosphere and see that safety is of upmost importance. I like to think outside the box to bring new ideas to the table. I'm constantly trying to find ways to make day to day operations run more efficiently and effective.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
4
4
Certifications
Work History
Director of Refuse and Recycling
City Of Charleston
Charleston, West Virginia
09.2017 - Current
- Developed relationships with clients and potential clients to improve the City's collection services.
- Collaborated with City administrators to make strategic decisions.
- Set objectives and led team to achieve aggressive customer service goals.
- Resolved issues escalated by constituents to satisfy customers and increase confidence in our department.
- Hired, trained and managed workforce of 65 employees.
- Directed support staff in administrative tasks to help better serve our constituents.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase recycling participation within the city.
- Performed analysis of competition to determine strengths and weaknesses as compared to other city's.
NPMC Certified Building Inspector
City Of Charleston
Charleston, WV
07.2015 - 09.2022
- Re-inspected commercial and residential constructions which previously failed inspections.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Determined work met applicable city, state and federal guidelines and discipline-specific codes.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Made and submitted reports detailing finding and any actions taken.
- Noted violations and issued documentation such as stop work orders to contractors or owners.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Worked with customers to understand needs and provide excellent service.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained energy and enthusiasm in fast-paced environment.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Diesel Equipment Technician
City Of Charleston
Charleston, WV
03.2011 - 07.2015
- Removed components and completed repairs or installed new replacements.
- Replaced parts such as belts, hoses and motors on different systems.
- Troubleshot systems, traced problems and diagnosed root causes.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed engines to inform preventive maintenance work.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Diagnosed mechanical problems for repair or replacement.
- Assessed equipment for damage, wear, battery life and fluid levels.
- Adjusted machinery and notified supervisors of malfunctions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Professional School Bus Driver
Kanawha County Schools
Charleston, WV
02.2005 - 03.2011
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained WV CDL driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Transported passengers safely along prescribed routes according to tight schedules.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Drove bus along assigned route, picking up students.
- Drafted and submitted reports detailing trips, fuel, mileage and hours.
- Created and enforced bus rules and kept expectations posted.
- Recorded bus route and made notes for substitute drivers.
Education
No Degree - Criminal Justice
Marshall University
Huntington, WVAutomotive Technology - Automotive Technology
Garnett Career Center
Charleston WV 09.2001 - 06.2003
High School Diploma -
Capital High School
Charleston, WV 09.1997 - 05.1999
Skills
Market Analysis
Certification
CDL-Class A
References
Gary Ingram
640 Jane Street
Charleston, WV 25302
KCS Retired Teacher
Chief James "Tyke" Hunt
501 Virginia St. E
Charleston, WV 25301
City of Charleston Chief of Police
Lou Ann Ingram
640 Jane Street
Charleston WV, 25302
Laidley Field Manager-Retired
808
Timeline
Director of Refuse and Recycling
City Of Charleston
09.2017 - Current
NPMC Certified Building Inspector
City Of Charleston
07.2015 - 09.2022
NPMC Building Inspector
07-2015
Diesel Equipment Technician
City Of Charleston
03.2011 - 07.2015
ASE Certification
01-2010
CPR/First Aid (current)
06-2005
Professional School Bus Driver
Kanawha County Schools
02.2005 - 03.2011
Automotive Technology - Automotive Technology
Garnett Career Center
09.2001 - 06.2003
CDL-Class A
01-2001
High School Diploma -
Capital High School
09.1997 - 05.1999
No Degree - Criminal Justice
Marshall University
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