Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jered Ridgley

Denver,CO

Summary

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

15
15
years of professional experience

Work History

On - Road Supervisor

UPS
Denver
11.2016 - Current
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.
  • Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Developed strong communication and organizational skills through working on group projects.

Supervisor

Costco
Littleton , CO
10.2014 - 11.2017
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Monitored workflow to improve employee time management and increase productivity.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed and implemented customer service policies to enhance satisfaction.

Manager

Hurricane Grill And Wings
Littleton , Colorado
09.2012 - 10.2014
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Airman

United States Air Force
Denver , Colorado
09.2008 - 08.2012
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Communications

Metropolitan State University of Denver
Denver, CO
12.2015

Skills

  • Customer Satisfaction
  • Communications Strategies
  • Professional Relationships
  • Organizational Standards
  • Operational Improvements
  • Customer Experience
  • Profit Margins
  • Creative Solutions
  • Focus Group
  • Logistics Strategies

Timeline

On - Road Supervisor

UPS
11.2016 - Current

Supervisor

Costco
10.2014 - 11.2017

Manager

Hurricane Grill And Wings
09.2012 - 10.2014

Airman

United States Air Force
09.2008 - 08.2012

Bachelor of Science - Communications

Metropolitan State University of Denver

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Jered Ridgley