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Jered Scarbrough
Freeport,Florida
Summary
Dynamic Head Tennis Professional with a proven track record at Greystone YMCA, enhancing player retention by developing engaging programs tailored to individual needs. Expert in lesson planning and pro shop management, along with exceling in adaptability and fostering teamwork. Known for fostering collaborative environment and achieving tangible results on and off court. Adaptable to changing needs, emphasizing strategic planning and team collaboration to ensure success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Tennis Professional
Tops'l Beach and Racquet Resort
10.2024 - Current
- Analyzed client feedback to adjust coaching sessions accordingly.
- Provided exceptional customer service to club members, addressing concerns promptly and professionally.
- Promoted positive member relations through providing excellent customer service.
- Evaluated the success of tennis programs periodically by gathering feedback from participants, making adjustments as necessary to maintain high levels of satisfaction and enjoyment.
- Oversaw day-to-day operations of tennis program.
- Analyzed player progress through regular evaluations, adjusting coaching strategies accordingly to promote continuous improvement.
- Focused on improving technical expertise and efficiency of serves, volleys and groundstrokes in positive learning environment.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Offered constructive feedback to clients to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Researched latest industry trends and developments to keep abreast of best practices.
Head Tennis Professional
Greystone YMCA
04.2018 - 10.2024
- Created and implemented innovative strategies to engage clients in coaching journey.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Assisted clients in setting and achieving personal and professional goals.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Developed relationships with clients to provide ongoing support and encouragement.
- Fielded phone calls, answered guest inquiries and provided information regarding club services.
- Managed daily operations of the tennis facility, ensuring a smooth experience for members and guests.
- Created a welcoming and inclusive environment for players, promoting sportsmanship, and encouraging fair play.
- Monitored court maintenance and repairs to maintain optimal playing conditions for all users.
- Assisted in budget planning and management for tennis department expenditures, maximizing resources effectively.
- Developed comprehensive training programs for both beginner and advanced players, resulting in improved skill levels.
- Provided exceptional customer service to club members, addressing concerns promptly and professionally.
- Advised equipment purchases for members based on their skill level and goals, ensuring satisfaction with product selection decisions made within the pro shop area of tennis facilities.
- Coached 4 junior players from middle school to the collegiate level
Education
Associate of Science - Psychology
Jefferson State Community College
Birmingham, AL08-2025
High School Diploma -
Pelham High School
Pelham04-2015
Skills
- Fitness assessment
- Site coordination
- Sales experience
- Sports psychology
- Lesson planning
- CPR/AED
- Decision-making
- Adaptability and flexibility
- Teamwork and collaboration
- Excellent communication
- Time management
- Pro shop management
Certification
- Basic Life Support for Healthcare Providers– American Heart Association.
- SafeSport Training Certificate – U.S Center for SafeSport.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Elite Tennis Professional Certification
Interests
Timeline
Head Tennis Professional
Tops'l Beach and Racquet Resort
10.2024 - Current
Head Tennis Professional
Greystone YMCA
04.2018 - 10.2024
- Basic Life Support for Healthcare Providers– American Heart Association.
- SafeSport Training Certificate – U.S Center for SafeSport.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Elite Tennis Professional Certification
Associate of Science - Psychology
Jefferson State Community College
High School Diploma -
Pelham High School
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