Jerek Whitman
Traverse City,MI
Summary
Driven by results, I enhanced team productivity at Great Wolf Lodge Resort through effective staff management and innovative workflow organization. Leveraging skills in training and mentoring alongside time management, I excel in environments requiring both leadership and collaboration, consistently prioritizing customer satisfaction and employee development. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor
Great Wolf Lodge Resort
01.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Lawn Care
Premier Outdoors
03.2021 - 12.2021
- Coordinated landscaping duties including lawn care pesticide application tree trimming snow removal maintaining curb appeal propertywide.
- Conducted regular follow-ups on completed projects, providing clients with guidance on effective lawn care practices for sustained success.
- Developed customized lawn care programs that addressed specific needs such as disease prevention or drought tolerance.
- Improved lawn care quality by implementing efficient mowing and trimming techniques.
Busser/Dish Washer
Boones Long Lake Inn
06.2019 - 08.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
West Senior High School
5376 N Long Lake Rd, Traverse City, MI 4968506.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Independent
- Teamwork
- Time management
- Staff Development
Timeline
Supervisor
Great Wolf Lodge Resort
01.2022 - Current
Lawn Care
Premier Outdoors
03.2021 - 12.2021
Busser/Dish Washer
Boones Long Lake Inn
06.2019 - 08.2020
High School Diploma -
West Senior High School