Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jerel Alexander

Charlotte,NC

Summary

Goal-oriented with an Inside/Field Sales background. Demonstrable experience in maintaining client relationships, driving sales growth, and executing strategic sales plans. Known for strong negotiation skills, ability to resolve complex issues and adaptability to challenging business environments. Previous roles have highlighted talent for increasing customer satisfaction and retention rates.

Overview

8
8
years of professional experience

Work History

Account Manager, Inside Sales

Ruckus Networks
Charlotte, NC
07.2023 - Current
  • Managed client accounts and built strong relationships to enhance customer satisfaction.
  • Collaborated with sales team to develop tailored solutions for client needs.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Delivered product presentations and demonstrations to potential customers effectively.
  • Prepared proposals for new business opportunities based on client requirements.
  • Tracked key performance metrics such as lead generation, conversion rates, and average order size.

Virtual Retail/Inside Sales

T-Mobile
Kansas City, MO
01.2022 - 06.2023
  • Team Lead/Sales Coach
  • Handle existing and new personal/business accounts
  • Increase sales by converting inbound and outbound calls
  • Coordinate special onsite events for new prospects
  • Exploring individual needs and providing hands-on demonstrations of the technology
  • Side-by-side selling to find personalized solutions

Sales/Detailing

TwinDash Mobile Detailing
Dallas, TX
01.2020 - 02.2021
  • Wash and detail vehicles
  • Increase sales by converting inbound calls and website inquiries
  • Prospect new apartment complexes for bulk sales
  • Maintain five star ratings from customer reviews
  • Use customer base to create more leads with prospects

Assistant Manager

Sprint
Springfield, MO
12.2018 - 01.2020
  • Maintained store performance by increasing sales with coaching sales plans, training new hires and scheduling/coordinating events.
  • Deliver financial results based on key performance indicators
  • Stay up to date on the latest products, services and training
  • Assist in maintaining the quality of the overall store environment

Sales Representative

Sprint
Kansas City, MO
12.2017 - 11.2018
  • Convert inbound customers into sales
  • Handle existing customers and support issues
  • Create and exceed sales goals monthly
  • Self train on new and existing products within portfolio

Education

Economics

Lindenwood University
St. Charles, MO

Economics

Missouri State University
Springfield, MO

Skills

  • Client relationship management
  • Sales forecasting
  • Product demonstration
  • Key performance tracking
  • Customer engagement
  • Microsoft Office Proficeint
  • Time Management
  • Adaptable
  • Presenting/Public Speaking
  • Self driven/Goal Oriented

Accomplishments

-Exceeded Quota YTD for 2024 and 2025 over 188%.

-Had highest Revenue pipeline for Territory

-Have Highest Lead generation rate for prospects for 2025 YTD.

Timeline

Account Manager, Inside Sales

Ruckus Networks
07.2023 - Current

Virtual Retail/Inside Sales

T-Mobile
01.2022 - 06.2023

Sales/Detailing

TwinDash Mobile Detailing
01.2020 - 02.2021

Assistant Manager

Sprint
12.2018 - 01.2020

Sales Representative

Sprint
12.2017 - 11.2018

Economics

Lindenwood University

Economics

Missouri State University

Similar Profiles

CREATE PROFILE