Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jerelene Ross

Carrollton,TX

Summary

Results-oriented Senior Analyst specializing in data analysis, business intelligence, and process documentation. Demonstrates expertise in identifying customer needs and collaborating with IT teams to enhance reporting solutions and achieve significant business outcomes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Analyst

Accenture
Chicago, Illinois
07.2002 - Current
  • Constructed comprehensive documents that specified processes, procedures, and best practices.
  • Collaborated with IT teams on new tools and technologies.
  • Identified needs of customers promptly and efficiently.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
  • Analyzed and tracked data to prepare forecasts and identify trends.
  • Collected business intelligence data from industry reports, public information or purchased sources.
  • Maintained or updated business intelligence tools, databases or dashboards.
  • Created or reviewed technical design documentation to drive accuracy of reporting solutions.

Education

Associate of Applied Science - Accounting Business Management

Illinois Central College
East Peoria, IL
05-1987

Skills

  • Data analysis
  • Business intelligence
  • Customer relationship management
  • Problem solving
  • Advanced Excel
  • Cloud-based technologies
  • Metric tracking
  • Analytics software

Affiliations

  • Coordinator for Walker Funeral Home for 6 years
  • IHSA/IESA Volleyball Official - for 3 years
  • Peoria Friendship Baptist Church Clerk - 11 years

Certification

  • Siebel 7 Business Analyst
  • HDI-Support Center Analyst

Timeline

Senior Analyst

Accenture
07.2002 - Current

Associate of Applied Science - Accounting Business Management

Illinois Central College

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