Jerell Clark
Experienced customer service representative with a background in warehouse working as well.
Riverdale,GA
Summary
Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments.
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
5
5
years of professional experience
Work History
Order Picker
Devgiri exports
Riverdale, Georgia
02.2025 - Current
- Picked and packed orders accurately for timely shipment.
- Operated material handling equipment to move products efficiently.
- Maintained clean and organized work area to ensure safety compliance.
- Followed detailed packing instructions for various customer orders.
- Assisted in inventory management by restocking shelves as needed.
- Communicated effectively with supervisors regarding order status and issues.
- Utilized scanning equipment for picking, packing and shipping orders.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
Field Canvasser
Access Wireless Data Solutions
Riverdale, Georgia
05.2021 - 10.2024
- Engaged potential customers through door-to-door outreach techniques.
- Educated clients about wireless data solutions and services offered.
- Collected feedback to improve product offerings and customer satisfaction.
- Trained new canvassers on best practices and operational procedures.
- Utilized social media platforms to share relevant news updates regarding legislative actions or campaign progress.
- Built relationships with local businesses and organizations to increase support for the cause.
- Recruited other canvassers to strengthen campaign outreach potential.
- Used statistical software to analyze data from surveys, old records or case studies.
- Contacted consumers from prepared list to conduct interviews to obtain information.
- Asked questions in accordance with instructions to obtain person's name, address and age.
- Assisted individuals in filling out applications or questionnaires.
- Maintained professional interaction atmosphere to achieve high contact rates and respect people's personal spaces.
- Contacted potential donors by phone or in person to solicit contributions for organization.
- Entered data accurately into company databases for processing and record-keeping.
- Accurately entered and updated customer data into the company database system.
- Adapted quickly to changes in technology or workflow processes.
- Screened and regularly answered calls to provide assistance to important clients.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Riverview Gardens Senior Highschool
St Louis, MOSkills
- Order picking
- Inventory management
- Material handling
- Equipment operation
- Data entry
- Relationship building
- Effective communication
- Team training
- Packing and shipping
- Heavy lifting
- Order picking and processing
- Warehouse safety
References
References available upon request.
Timeline
Order Picker
Devgiri exports
02.2025 - Current
Field Canvasser
Access Wireless Data Solutions
05.2021 - 10.2024
Riverview Gardens Senior Highschool