High School Diploma -
Beech Grove Sr High School
Beech Grove, IN06.2019
Jerell Roche
Indianapolis,IN
Summary
Dedicated professional with a robust background in both customer service and sales. Experienced in providing exceptional service as a server, complemented by extensive experience in door-to-door sales and property inspections. Proficient in conducting thorough measurements, collaborating with insurance companies, and delivering accurate assessments. Eager to leverage these skills in a Field Adjuster role to provide precise and efficient property evaluations.
Education
Work History
Server
Texas Roadhouse Restaurant
Indianapolis, IN
06.2021 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Restoration Specialist/Sales Representative
Ameripro Roofing
Indianapolis, IN
04.2023 - 03.2025
- Coordinated with contractors, vendors, and insurance companies to secure necessary resources for projects.
- Utilized specialized equipment such as dehumidifiers and air scrubbers to reduce moisture levels in affected areas.
- Communicated regularly with customers regarding project updates and changes in order to ensure customer satisfaction.
- Conducted on-site surveys to assess damage and develop restoration plans.
- Inspected buildings before and after completion of restorations to verify quality standards had been met.
Team Member
Meijer
Indianapolis, IN
11.2019 - 08.2022
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Received, processed, and stocked merchandise in accordance with store policies.
Server Assistant
Texas Roadhouse Restaurant
Indianapolis, IN
08.2019 - 11.2019
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Participated in weekly meetings with management team to discuss operational goals.
Team Member
McDonald's Restaurant
, IN
06.2018 - 06.2019
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Skills
- Sales techniques
- Customer service
- Task prioritization
- Adaptability
- Team collaboration
- Effective communication
- Attention to detail
- Problem solving
Overview
7
7
years of professional experience
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