Jerell Wasson

Court Monitor, Cashier, Cafe Worker, Party Host

Skyzone

07.2022 - 07.2023

Kept games moving by maintaining game rules and managing game conflicts.
Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Developed and monitored safety policies and procedures to facilitate safety of participants.
Kept athletic and games equipment and facilities organized and maintained.
Resolved conflicts that arose between guests by listening to complaints and finding appropriate solutions.
Trained staff members on conducting events and following safety procedures.
Supervised guest activities to address behavioral issues and promote fun, safety and inclusivity.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Addressed customer needs and made product recommendations to increase sales.
Upsold additional products and services to customers, increasing revenue.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Processed refunds and exchanges in accordance with company policy.
Identified and resolved discrepancies and errors in customer accounts.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Maintained clean and attractive product displays to entice customer purchases.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Monitored food temperatures to comply with safety regulations.
Trained new cafe workers in sales, customer service and safety.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Addressed and resolved customer service issues to establish trust and increase satisfaction.
Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Supervised children's activities, maintaining happiness, safety and well-being.
Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Decorated and set tables in accordance with party themes and age groups.
Planned parties according to customer specifications.
Organized various themed parties, with coordinated decorations, menus and activities.
Educated guests on rules and policies to deliver safe, enjoyable experiences.
Directed guests to correct areas for eating, dancing, and other services.
Led creative games and activities to engage and entertain guests during events.

Summary

Overview

Work History

Court Monitor, Cashier, Cafe Worker, Party Host

Education

Skills

Timeline

Court Monitor, Cashier, Cafe Worker, Party Host

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