Summary
Overview
Work History
Education
Skills
SCRUM MASTER | LEAN SIX SIGMA | CYBERSECURITY
LEADERSHIP EXPERIENCE
Certification
PROJECTS
Timeline
Generic

Jereme Haynie

Summary

Certified Scrum Master, Lean Six Sigma professional, and cybersecurity specialist with a background in Agile leadership, process improvement, and team development. U.S. Air Force veteran with experience in high-stakes, mission-critical environments requiring precision and compliance. With 10+ years in business operations, I’ve streamlined workflows, improved efficiency, and led cross-functional teams using data-driven and continuous improvement approaches. I combine technical knowledge and emotional intelligence to remove impediments, drive collaboration, and support high-performing teams through servant leadership.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Founder/Business Operations Manager & Barber

N' His Image Fine Grooming
09.2016 - 01.2026
  • Directed operations of a 500+ client service business, aligning team workflows and scheduling to maximize efficiency
    and service quality
  • Led and developed a team of 8 barbers, cultivating a performance-driven and team-oriented culture
  • Guided team alignment through structured discussions focused on goals, performance, and operational challenges
  • Streamlined service processes to improve efficiency and elevate the overall client experience
  • Defined and monitored KPIs to evaluate business performance, retention, and productivity trends
  • Leveraged customer insights to optimize staffing, scheduling, and service demand planning
  • Delivered hands-on training to enhance technical skills and ensure consistent service standards
  • Established expectations for professionalism, hygiene, and workplace standards to maintain a high-quality
    environment
  • Built strong relationships with high-profile clientele, enhancing brand reputation and customer loyalty
  • Applied emotional intelligence and communication strategies to navigate challenges and strengthen team cohesion

Education

MBA - Data Analytics

Thomas Edison State University
Trenton, NJ
06-2027

Bachelor of Science - Cybersecurity

Thomas Edison State University
Trenton, NJ
03-2026

Associate of Arts - Organizational Leadership

Air University
Montgomery, AL
12-2015

Skills

  • Agile & Scrum Framework Implementation (Sprint Planning, Retrospectives)
  • Backlog Refinement & Prioritization (Acceptance Criteria)
  • Agile Methodologies
  • Cross-Functional Team Leadership & Collaboration
  • Stakeholder Communication & Relationship Management
  • Team Facilitation & Conflict Resolution
  • Servant Leadership & Team Development
  • Risk Identification & Problem-Solving
  • Jira & Agile Project Management Tools (Boards, Workflows)
  • Sprint Tracking, Metrics & Velocity Monitoring
  • Cybersecurity Fundamentals & Vulnerability Management
  • Business Operations & Workflow Optimization
  • Data Analysis & Reporting (Microsoft Excel)
  • Emotional Intelligence & Team Engagement
  • Continuous Improvement & Process Optimization
  • Lean Six Sigma (Yellow Belt)
  • A3 Problem Solving & Root Cause Analysis (5 Whys, Fishbone Diagram)
  • Value Stream Mapping (VSM) & Waste Reduction
  • Virtual Collaboration Tools (Microsoft Teams, Zoom, Skype for Business)

SCRUM MASTER | LEAN SIX SIGMA | CYBERSECURITY

United States | Texas | LinkedIn: www.linkedin.com/in/jeremeh

LEADERSHIP EXPERIENCE

Senior Aircrew Flight Equipment Technician  

United States Air Force | May 2010 - Feb 2016

  • Selected for Airman Leadership School (2015), strengthening supervisory, leadership, and team
    development capabilities
  • Supervised and mentored 10 junior Airmen, promoting accountability, technical proficiency, and
    mission readiness
  • Served as Physical Training Leader, coordinating daily fitness operations and ensuring readiness for 60+ Airmen
  • Selected as Airman of the Year (2014) among all Airmen base wide at Barksdale AFB Global Strike
    Command for exceptional performance and leadership
  • Executed mission-critical equipment operations with precision in high-pressure, time-sensitive
    environments
  • Partnered with cross-functional teams to diagnose technical issues and implement effective corrective
    actions
  • Upheld strict FAA and DoD compliance standards, reinforcing safety and operational integrity
  • Improved equipment reliability by enhancing technical procedures and operational workflows
  • Maintained accurate inspection and maintenance records to support compliance and audit readiness

Awards/Honors: *Air Force Achievement Medal *Air Force Good Conduct Medal *National Defense
Service Medal *USAF Non-Commissioned Officer Ribbon *Global War on Terrorism Service Medal

Certification

  • Certified ScrumMaster (CSM), Scrum Alliance
  • LEAN Sig Sigma Yellow Belt
  • Vulnerability Management, Qualys
  • MasterCard Cybersecurity, Forage

PROJECTS

Business Security Program & Risk Assessment Report Project

  • Developed a comprehensive security program by identifying organizational risks, assessing vulnerabilities, and recommending mitigation strategies aligned with industry best practices. Document 51.docx

Secure Network Infrastructure Deployment & Switch Hardening Project

  • Configured and secured network infrastructure by implementing switch hardening techniques, access controls, and security protocols to reduce vulnerabilities and strengthen network integrity.

Enterprise Security Architecture & Risk Management Plan for Cloud-Based POS Platform Project

  • Designed a secure enterprise architecture and risk management strategy for Squire, focusing on data protection, threat mitigation, and compliance with security standards. Document 50.docx

LEAN Process Improvement & A3 Problem Solving Problem Solving Project

  • Led an A3 problem-solving initiative to identify workflow inefficiencies, reducing wasted time and improving operational flow
  • Conducted root cause analysis using 5 Whys and Fishbone Diagram to identify key drivers of downtime and delays
  • Developed a Value Stream Map (VSM) to analyze current vs. future state processes and eliminate non-value-added activities
  • Applied Pareto analysis (80/20 rule) to prioritize high-impact issues and reduce downtime caused by breakdowns and waiting
  • Implemented Lean process improvements that enhanced efficiency, reduced delays, and improved team productivity
  • Coordinated action steps across stakeholders to ensure accountability and successful execution
  • Applied Kaizen principles to sustain improvements and drive continuous optimization

Timeline

Founder/Business Operations Manager & Barber

N' His Image Fine Grooming
09.2016 - 01.2026

MBA - Data Analytics

Thomas Edison State University

Bachelor of Science - Cybersecurity

Thomas Edison State University

Associate of Arts - Organizational Leadership

Air University
Jereme Haynie