Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jereme May

Austin,TX

Summary

Experienced manager with over 10 years in account management, project management and customer success. Skilled in leading construction projects, driving sales growth, and enhancing customer satisfaction. Adept at vendor negotiation and team leadership.

Overview

11
11
years of professional experience

Work History

Construction Manager

Perry Homes
Austin, TX
09.2023 - Current
  • Manage all stages of construction process for each new home in residential community, from inception to closing of homes valued at 800K-1.2mil
  • Consistently achieve home delivery under budget by 10% while completing homes 20 days ahead of company goal
  • Deliver exceptional customer service to home buyers throughout the process and during the 2-year warranty period.
  • The main point of contact for all vendors throughout the construction process, while also being responsible for the scheduling of each phase and each item of the home.
  • Leveraged strong negotiation skills to maintain budget adherence during build process
  • Facilitated team meetings to align schedules and communications, ensuring achievement of build days goal.

Strategic Project/Sales/Marketing Manager

Dehumidification Technologies
Houston, Tx
07.2022 - 09.2023
  • Established new sales goals across sales division and engaged global sales team of 16 salesmen in strategy discussions
  • Served as Customer Success Manager, acting as primary liaison for high-volume clients. Resolved pricing and payment issues between clients and accounting swiftly. Maintained strong relationships with clients to ensure satisfaction and retention. Collaborated with accounting team to streamline payment processes and reduce delays.
  • Executed comprehensive project plans, schedules, and documentation throughout project lifecycle.
  • Recognize business opportunities through segmenting prospects by market position and performing detailed research and analysis of sales options; guide sales team in weekly meetings to formulate action plans for targeting new and prospective clients.

Business Development Manager

Marchon Partners LLC
Austin, Tx
10.2019 - 06.2022
  • Spearheaded office opening and account targeting in southern and southwestern U.S. markets for expansion plan
  • Specialized in sales of recruitment and consulting services within high technology, finance, and oil/gas sectors.
    Managed relationships with Fortune 500 clients, engaging with C-suite executives and mid-level managers.
    Focused on cloud computing, software engineering, mobile application development, accounting, marketing, and business analysis.
    Developed tailored solutions to address diverse client needs in competitive markets.
  • Utilize new business sales tactics such as cold calling, virtual and in-person networking along with developing marketing strategies and campaigns to attract new accounts.
  • Organized sales meetings and participated in technology group meetups and networking events.
  • Used a number of CRM tools including: HubSpot, iCIMS, Bullhorn, LinkedIn Navigator, ZoomInfo and Workday to name a few.

Senior Claims Liability Representative

Farmers Insurance Group
Houston, Tx
06.2016 - 10.2019
  • Complete ownership of the entire auto/bodily injury claims process from opening to closing.
  • Demonstrate excellent phone communication skills and provide exceptional customer service, acting as primary liaison throughout claim lifecycle
  • Continuous management of successful negotiations regarding claims settlements with attorneys, hospitals, and direct clients
  • Maintain success rate exceeding 50% for negotiations while preventing escalation to litigation

Assistant Rental/Sales Manager

Enterprise Holdings, Inc.
Houston, Tx
08.2014 - 05.2016
  • Managed a team of 7-15 employees and ran branch day-to-day operations in sales and customer service
  • Provide outstanding customer service daily to every customer while achieving a store customer service score of 93%
  • Oversaw payroll operations and branch expense reporting
  • Elevated branch profitability by 20% compared to previous year while expanding fleet size by 50 vehicles
  • Sustain ranking in top 25% of personal sales among all managers in Houston

Education

Bachelor of Science - Sports Management, Business Administration, Coaching

Texas A&M University
College Station, Texas
05.2014

Skills

Project Management

Customer Success Management

Vendor Negotiation

Team Leadership

Marketing

CRM Tools

Timeline

Construction Manager

Perry Homes
09.2023 - Current

Strategic Project/Sales/Marketing Manager

Dehumidification Technologies
07.2022 - 09.2023

Business Development Manager

Marchon Partners LLC
10.2019 - 06.2022

Senior Claims Liability Representative

Farmers Insurance Group
06.2016 - 10.2019

Assistant Rental/Sales Manager

Enterprise Holdings, Inc.
08.2014 - 05.2016

Bachelor of Science - Sports Management, Business Administration, Coaching

Texas A&M University

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