Jeremey McClendon
Hoover,AL
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
17
17
years of professional experience
Work History
Owner
Gold Junkies
Birmingham, AL
01.2021 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Mitigated business risks by working closely with staff members and assessing performance.
Franchise Owner
Superior For Men / Village Mart
Memphis, TN
04.2012 - Current
- Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
- Conducted regular meetings with staff members to ensure high standards of service delivery.
- Negotiated contracts with suppliers to secure competitive prices for goods and services.
- Recruited, trained and managed a team of employees to deliver excellent customer service.
- Organized promotional events to attract new customers and boost sales revenue.
- Set goals for each store based on past performance data and future projections.
- Managed relationships with vendors, ensuring timely deliveries of products or services.
- Ensured that all stores were compliant with health codes, safety standards, labor laws and other applicable regulations.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Executed performance reviews to encourage improved productivity for team members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
Pawnbroker
EZ Pawn, Birmingham, Alabama
Midfield, AL
03.2008 - 03.2013
- Verified authenticity and value of items brought in for pawning or selling.
- Processed loan applications and determined appropriate loan amounts based on customer's financial information.
- Inspected merchandise for condition prior to accepting it as collateral for loans or purchasing it outright from customers.
- Negotiated loan repayment plans with customers when necessary.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Recognized security risks to properly handle situations.
Education
Associate of Arts - BENCH JEWELER
GRILLZ UNIVERSITY
Pennsylvania Furnace, PA08-2021
High School Diploma -
Jess Lanier High School
Bessemer, AL05-2008
Skills
- Labor Relations
- Budget Administration
- Marketing tactics
- Business Management
- Administrative Oversight
- Project Management
- Marketing
- Sales Leadership
- Consulting
- Talent Development
- Human Resources
- Sales oversight
- Profit and loss analysis
- Staff Management
- Financial Management
- Product branding
- Program creation and implementation
- Team Oversight
- Client Service
- Cash flow optimization
- Staff hiring
- Business marketing
- Investor Relations
- Contract negotiation expertise
- Cost Reduction
- Verbal and written communication
- Employee Development
- Business Administration
- Operations Management
- Contract Management
Languages
Arabic
Elementary
References
References available upon request.
Timeline
Owner
Gold Junkies
01.2021 - Current
Franchise Owner
Superior For Men / Village Mart
04.2012 - Current
Pawnbroker
EZ Pawn, Birmingham, Alabama
03.2008 - 03.2013
Associate of Arts - BENCH JEWELER
GRILLZ UNIVERSITY
High School Diploma -
Jess Lanier High School