Performance-oriented Sales Leader offering an exceptional record of achievement over a 25-year career. Tenacious leader with a strategic and analytical approach to solving problems, bringing in new customers, and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Results-driven sales performer/closer with a solid history of success in bringing in new customers, managing
Direct, and channel revenue streams, with Partners, Agents, MSP’s, MSSP’s and VARS, while maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments.
Persuasive negotiation and program management abilities.
· Secure Access Service Edge (SASE) platform, which combines SD-WAN, managed security services and global backbone services into a cloud-based service offering. Its products are designed to help IT staff manage network security for distributed workforces accessing resources across the wide area networks (WANs), cloud and Internet that connects them.
· The company's Cato SASE Cloud platform supports more than 80+ points of presence in over 150 countries. The company's managed detection and response platform combines machine learning and artificial intelligence (AI) models to process network traffic data and identify threats to its customers. The company also offers solutions like cloud access security broker (CASB) (DLP) (FWaas) (IPS), (NGAM), (MDR) and (RBI) capabilities to protect cloud applications.
· Apply expertise in selling and adhere to a targeted level of prospect and client activity and use methods to create a funnel to allow myself to attain a targeted level of prospect and client activity per region.
· Attained sales quota and goals established by Company Management
· Business development via daily prospecting activities; networking; and referral generation to achieve qualified face to face selling opportunities.
· Strong verbal and written communications skills with an ability to express complex technical concepts in simple terms.
· Forecasted sales and established processes to achieve sales objectives and related metrics.
· Created personal regional sales plans and relationships with VARS/MSPs/ and Trusted Advisors.
· Built and managed sales funnel using metrics to forecast achievements and measure goals.
· Identified new product opportunities and target customers from the Channel - VARS/MSPs/Advisors.
· Researched customer needs, market trends and competitor activities.
· Achieved sales goals and service targets by cultivating and securing new customer relationships in the Channel.
· Connected with prospects through trade shows, cold calling and local-area networking.
· Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
· Worked closely with product teams to understand customer needs and requirements.
Highlights:
Obtained recognition as top strategic account manager in 2016 worth over $2M dollars.
Attained a total percentage of 2076.14%/327.80% in the 2016 year-to-date (YTD) sales ranking.
Developed overall Direct and Channel Sales strategy and support implementation for OEMs, VARs, MSPs and Trusted Advisors including across four internal departments.
• Drove company branding efforts to increase market presence and brand recognition as the largest Midwest Master Agency.
• Supported business development efforts and coordinated with marketing team on special campaigns.
• Developed corporate sponsorships and worked with industry thought leaders to expand public relations.
• Continually evaluated marketplace trends and oversaw the gathering of competitive intelligence within markets and across service lines.
• Created strategic service roadmaps for new initiatives.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Built relationships with customers and community to establish long-term business growth.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Communicated product quality and market comparisons by creating sales presentations.
• Collaborated with upper management to implement continuous improvements and exceed team goals.
• Implemented systems and procedures to increase sales.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Directed sales support staff in administrative tasks to help sales rep’s close deals.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Prepared sales presentations for clients showing success and credibility of products.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
• Drove sales by developing multi-million-dollar contract sales.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Managed accounts to retain existing relationships and grow share of business.
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Facilitated business by implementing practical networking techniques.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Organized promotional events and interacted with the community to increase sales volume.
• Rendered first-rate support in handling the Direct Sales Team comprised of twelve professional telecommunication consultants.
• Held responsibility in updating and attending company meetings while managing and auditing company budget.
• Performed comprehensive annual performance reviews for customer service, Client Account Managers, and Channel Support Managers.
• Negotiated All Master Agent contracts and agreement modifications for partnership.
• Facilitated quarterly meetings with carrier partners to discuss performance, commitments, and objectives for the quarterly objective.
• Acquired and produced sponsorship dollars for our events from carrier partners throughout the year.
• Provided strategic oversight to daily operations of IT infrastructure and budget of the organization as well as to the Customer Service Department.
• Kept detailed record of weekly backups, as well as researched new cloud strategy and implementation with dual backup redundancy into the data center.
• Operated and handled the marketing budget of the organization and strategized the execution of corporate travel and arrangements of meetings.
Channel Development Revenue Projections
Expanding Territories P&L Responsibility
Key Account Management Staff Development
High-Growth Strategies Business Planning and Strategy
Supplier Sourcing Operations Management
Profit and Loss Accountability Account and Territory Management
Staff Training Complex Problem-Solving
Customer Transactions Closing Techniques
Customer Relationship Management Partnering and Relationships
Corrective Action Planning Client Base Retention
Strategic Selling Profit Target Achievement
Deployment Management Strategic Planning
Tradeshow Management Managing Quotas
Regional Sales Revenue Stream Management
Global Sales KPI Analysis
Pipeline Development Client Needs Assessment
Sales Strategy Development Alliance Building (OEMs, VARs MSPs Service Providers)
New Business Generation Territory Management
Employee Performance Reviews Quote and Proposal Management
Strategic Networking Consultative Selling Techniques
Partnership Monitoring Budgeting and Expenditures
Lead Identification and Generation Strategic Business Initiatives
Sales Statistics Analysis
XO Communications as MVP of the Year and XO Detroit Partner of the Year
Telegration President's Club Award for 10yrs | Master Sales Award | Ameritech Representative of the Year
Telegration Top Account Executive of the Month | Telegration Inc “Certificate of Excellence"-Winner's Circle Leader Board Award | Ameritech Top Dog Award for Sales Performance "Premier Class Award"
Telecom Certified Professional
TSD/ MASTER Agency Expert
Convergence Technology Professional (CTP)
Certified Cable Professional (CCP)
Certified Telecommunication Network Specialist (CTNS)
Certified IP Telecom Network Specialist (CIPTS)
Managed Services Sales Certifications I,II,III and IV
HIPPA Security of Achievement
Certification of Completion of ConnectWise University
MEDDPICC Master Certification
BANT Methodology
SSE Certification Expert
SSE Certified Expert
SASE Certified Expert
Managed Services Sales Certification
ConnectWise University Completion