Jeremiah Acevedo
Paterson
Summary
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
FedEx
04.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 75 pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Service Cashier
Fuddruckers Restaurants LLC
01.2024 - 02.2025
- Processed customer transactions efficiently using POS systems and maintained accurate cash handling procedures.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring satisfaction.
- Collaborated with team members to maintain cleanliness and organization of workstations, enhancing overall dining experience.
- Trained new employees on operational procedures and cash handling protocols to ensure consistency and accuracy.
- Monitored inventory levels and assisted in stock management to prevent shortages during peak hours.
- Engaged in upselling techniques to promote menu items, contributing to increased sales revenue during shifts.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Enhanced customer experience by providing prompt and accurate transactions.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
John F Kennedy High School
Paterson, NJ06.2021
Skills
- Wrapping and Boxing
- Loading and Unloading
- Material Handling
- Health and Safety
- Shipping and Receiving
- Lifting and Sorting
- Good with Numbers
- Operational Efficiency and Safety
Timeline
Customer Service Cashier
Fuddruckers Restaurants LLC
01.2024 - 02.2025
Warehouse Associate
FedEx
04.2022 - Current
High School Diploma -
John F Kennedy High School