Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeper/Cook Trainer
Summertime Assisted Living Facility
Winter Park, FL
06.2023 - 08.2024
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Sanitized all areas of the hotel lobby and public restrooms.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Observed proper use of chemicals when cleaning various surfaces.
Ensured that all health standards were met during cleaning operations.
Customer Service Representative
Sears Home Improvement
Longwood, FL
02.2023 - 06.2023
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Answered customer inquiries and provided accurate information regarding products and services.
Maintained a high level of professionalism when dealing with difficult customers.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Register/Barista
Black Bean Deli
Winter Park, Florida
05.2021 - 12.2022
Trained new baristas on company policies and procedures regarding food handling safety standards.
Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Provided excellent customer service by responding to inquiries quickly and professionally.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Independent Sales Consultant
Apex Roofing & Restoration - 4 States
Longwood, FL
05.2022 - 11.2022
Broke company records with amount of sales i was bringing in.
Responsible for going door to door for up to 14 hours to generate leads.
Attended conferences related to the industry in order to stay abreast of emerging trends.
Developed training materials for new employees related to sales processes and procedures.
Created detailed reports on sales performance and customer feedback.
Education
High School Diploma -
Altamonte Christian School
Altamonte Springs, FL
05-2022
Skills
Window Cleaning
Restroom detailing
Infection Control
Customer Service
Supply Inventory Management
Guest Relations
Residential Cleaning
Hardworking
FLUENT IN English
Chemical Handling
Excellent oral and written communication
Multitasking
Public Speaking
Data Entry
Computer Skills
Networking
Affiliations
Hobbies include soccer, running, and experiencing new foods!
Certification
OSHA certified in Construction
Food MANAGER Safety License
Languages
English
Full Professional
Timeline
Housekeeper/Cook Trainer
Summertime Assisted Living Facility
06.2023 - 08.2024
Customer Service Representative
Sears Home Improvement
02.2023 - 06.2023
Independent Sales Consultant
Apex Roofing & Restoration - 4 States
05.2022 - 11.2022
Register/Barista
Black Bean Deli
05.2021 - 12.2022
High School Diploma -
Altamonte Christian School
OSHA certified in Construction
Food MANAGER Safety License
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