Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Jeremiah Arnold

Media, Marketing, Promotions, Broadcasting
Houston,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in broadcasting industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

19
19
years of professional experience

Work History

Co-Founder

Titanium Entertainment Network LLC
Houston, TX
02.2022 - Current

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

  • Secured the contract with TVStartUP to own Titanium Entertainment Network, negotiated to broadcast on Roku, Amazon TV, Android TV
  • Developed a marketing plan that incorporates local businesses to advertise on Titanium Ent Network at affordable rates
  • Sold advertising packages for unsigned musical artist
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Communicated professionally with colleagues, freelancers and clients.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Secured broadcasting venues for Titanium Entertainment Network many programs
  • Created/Produced Pop, Hip Hop, R&B, Reggaeton, Reggae, Tejano music video shows for Titanium Ent Network
  • Secured ad sales for Titanium Ent Network, developed clients commercials

Real Estate Consultant

Self-employeed
Houston, TX
01.2004 - Current
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.

Production Manager

Titanium Entertainment Productions
Dallas, TX
Jan - 2022.01
  • Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Hired production editors, videographers, grip hands,

Education

No Degree - Bachelors

University of Houston
Houston, TX

GED -

Ross Sterling Senior High
Houston, TX
1994

Paralegal Certificate - Paralegal Studies

Center For Advanced Legal Studies
Houston, TX
01.1993

Skills

  • Time Management
  • Critical Thinking
  • Active Listening
  • Reading Comprehension
  • Relationship Development
  • Social Perceptiveness
  • Conflict Resolution
  • Customer Service

Timeline

Co-Founder

Titanium Entertainment Network LLC
02.2022 - Current

Real Estate Consultant

Self-employeed
01.2004 - Current

No Degree - Bachelors

University of Houston

GED -

Ross Sterling Senior High

Paralegal Certificate - Paralegal Studies

Center For Advanced Legal Studies

Production Manager

Titanium Entertainment Productions
Jan - 2022.01
Jeremiah ArnoldMedia, Marketing, Promotions, Broadcasting