Jeremiah Avia
San Francisco,CA
Summary
Professional Receptionist with a background in various office settings. Knowledgeable about security, service, and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dependable and quick-learning team player with effective communication and organization skills with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Receptionist
Securitas Security Services USA
02.2023 - Current
- Greeted incoming visitors and customers professionally, provided friendly, knowledgeable assistance, answered general questions, gathered the nature of the visit, and directed them to specific offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing emails and walk-in clients, confirming appointments, communicating with clients, and updating client records.
- Demonstrated strong multitasking abilities, managing numerous tasks independently and simultaneously under tight deadlines, and using good judgment and critical thinking skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Tracked important information in Google Suite spreadsheets and ran reports or generated graphs using data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Security Officer
Securitas Security Services USA
03.2023 - 10.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns about facility safety or access control procedures.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Screened individuals and prevented the passage of prohibited articles into restricted areas.
- Operated handheld metal detectors and other surveillance devices to screen individuals entering the facility.
- Remained calm, assertive, and mindful of thinking critically and problem-solving during stressful situations.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of the building.
Security Officer
Securitas Security Services USA
02.2023 - 07.2023
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Acted as a deterrent to prevent criminal actions, vandalism, and misconduct to allow businesses to conduct operations in a safe environment.
- Conducted regular patrols of critical areas to spot and control security concerns including examining doors, windows, and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Prevent unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented the passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting of suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
Education
High School Diploma -
Life Learning Academy
Oakland, CA06.2022
Skills
- Organization skills
- Time Management
- File Management/Spreadsheet Tracking
- Computer Proficiency
- Verbal and written communication
- Customer/Client relations
- Mail handling
- Security awareness
- Professional Demeanor
- Documentation And Reporting
- Typing Speed of 40 WPM
- Skilled in Office Suites/Google Suites, Spreadsheets, Slack, Grammarly, Email Communication
Timeline
Security Officer
Securitas Security Services USA
03.2023 - 10.2023
Receptionist
Securitas Security Services USA
02.2023 - Current
Security Officer
Securitas Security Services USA
02.2023 - 07.2023
High School Diploma -
Life Learning Academy