Jeremiah Baham
Omaha,NE
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
Work History
Implementation Analyst
Fiserv
11.2023 - Current
- Successfully managed and led over 120 project implementations of Fiserv's financial services solutions, ensuring projects adhered to timelines, budgets, and scope
- Collaborated with cross-functional teams to achieve 95% client satisfaction rate
- Provided exceptional client support by conducting detailed requirements analysis and customizing solutions to meet specific client needs
- Facilitated training sessions for clients, significantly enhancing their understanding and ability to use Fiserv products effectively
- Demonstrated strong technical skills in configuring and troubleshooting Fiserv systems, resulting in 30% decrease in implementation issues
- Utilized SQL and proprietary tools to customize financial reporting and data management systems
- Developed comprehensive process documentation and best practices that improved efficiency of implementation lifecycle by 25%
- Led initiatives to refine strategies and tools used for system testing and data migration, enhancing overall project execution.
- Achieved faster issue resolution through effective use of bug-tracking tools such as JIRA or Bugzilla for reporting defects accurately and comprehensively.
- Maintained personnel records and updated internal databases to support document management.
Software Engineer/Tester
Accenture
06.2021 - 07.2022
- Executed detailed test plans for software development projects, ensuring alignment with Accenture's quality standards
- Led testing efforts that covered functional, integration, performance, and security testing, reducing bugs in production by over 40%
- Developed and maintained automated test scripts using Postman and Java, increasing testing efficiency by 50%
- Expertly utilized JIRA for test management and defect tracking, contributing to smoother QA workflow
- Collaborative Development Practices: Actively participated in Agile development cycles, working closely with developers to identify, replicate, and document bugs
- Improved communication channels between QA and development teams, resulting in 20% faster turnaround for bug fixes.
- Streamlined bug tracking and reporting using JIRA, enhancing communication between QA and development teams.
- Streamlined communication between developers, designers, and testers through effective use of project management tools like Jira.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Logistics Specialist and Financial Analyst
United States Marine Corps
07.2011 - 02.2020
- Navigated multiple computer systems and applications and utilized search tools to find information while staying engaged with customers
- Attended and contributed to weekly company development meetings
- Wrote monthly, quarterly, and annual reports
- Helped rewrite standard operating procedures that are now Marine Corps-Wide
- Achieved Navy and Marine Corps Achievement medal for professional achievement in superior performance of duties at 12th Marine Corps Recruiting District
- Achieved Marine Corps Certificate of Commendation for performing duties in an exemplary and highly professional manner.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Education
Bachelor of Science - Information Technology Concentration. Software Eng
Strayer University
Washington, DC12.2024
Skills
- HTML
- Java SE
- CSS
- MySQL
- JavaScript
- JQuery
- VCS with Git
- Thymeleaf
- Paired Programming
- Object Oriented Programming
- Python
- Junit
- Jenkins
- Software Implementation
- SQL knowledge
- User Acceptance Testing
- Recordkeeping and File Management
- Office Administration
- JIRA
- Jira issue tracking
- Confluence Collaboration
- Confluence Documentation
Military Experience
United States Marine Corps, Camp Pendleton, CA, Logistics Specialist and Financial Analyst, 2011 - 2020, E5
Timeline
Implementation Analyst
Fiserv
11.2023 - Current
Software Engineer/Tester
Accenture
06.2021 - 07.2022
Logistics Specialist and Financial Analyst
United States Marine Corps
07.2011 - 02.2020
Bachelor of Science - Information Technology Concentration. Software Eng
Strayer University