I am a person in long term recovery seeking more experience in the community to further provide an impact in the lives of those seeking sobriety and help with mental health. Currently on track for CAPRC, CHW, CRS training.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Hendricks Behavioral Hospital
03.2025 - Current
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Contributed to the improvement of facility procedures through participation in staff meetings, trainings, and quality assurance initiatives.
Maintained a safe and therapeutic environment for patients by conducting regular safety checks and adhering to established protocols.
Participated in ongoing professional development opportunities to stay current on best practices in the field of mental health care.
Promoted recovery-oriented care by fostering a sense of hope, empowerment, and self-determination among patients.
Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.
Reduced instances of aggressive behavior in patients through effective crisis intervention techniques and de-escalation strategies.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Supported patient confidentiality in accordance with HIPAA regulations.
Recovery Support Technician
Volunteers of America
08.2023 - 02.2025
Conduct safety rounds
Transport clients to and from medical and community appointments
Perform 1:1 crisis intervention to the client and submit supporting documentation.
Facilitate individual and group skills training for clients.
Monitor for and control contraband through general surveillance and room searches.
Conduct periodic tours of the facility and its grounds to maintain client safety and security
Complete and maintain client intake information and procedures
Document and maintain DCS and legally mandated reporting standards of child abuse and neglect.
Resident Manager
Salvation Army - ARC
11.2022 - 07.2023
Maintained safety and security of building
Completed behavioral and mental health intake assessments
Performed drug and alcohol tests
Completed case management tasks of seeking safe and sober housing environments
Completed nightly stat sheets
Case Manager
Hickory Treatment Center
01.2020 - 09.2022
Responsible for client’s treatment planning, behavioral health plan, along with all programmatic implementation
Coordinate aftercare plans such as MAT service appointments, mental health continuums, primary physician appointments, relapse prevention support within the community including NA/AA meetings and identify transportation for clients at time of discharge.
Followed up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health
Education
High School Diploma -
Penn Foster Career School
Scranton, PA
02-2025
Skills
Case Management: The ability to coordinate services, resources, and support to meet clients' needs and goals
Interdisciplinary Collaboration: The ability to work collaboratively with professionals from other disciplines to provide the best possible care for clients
Active Listening: The ability to listen attentively and respond thoughtfully to clients, demonstrating empathy and understanding
Critical Thinking: the ability to effectively analyze information and form a judgment while being aware of own biases and assumptions