Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeremiah Brown

Tracy,CA

Summary

Professional, reliable food service worker with practical experience in fast-paced environments. Skilled in handling transactions, preparing food items, and providing excellent customer service. Strong focus on teamwork and adaptability, ensuring smooth operations and positive outcomes. Known for dependability, flexibility, and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Concessions Worker / Catering Worker

Jay's Gourmet
10.2024 - Current
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.

Package Handler

FedEx
10.2024 - 02.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Supported team morale by fostering positive communication and collaboration among coworkers.

Food Service Manager

Chase The Smell Food Truck
02.2021 - 08.2023
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Tracked food production levels, meal counts, and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock
  • Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
  • Ensured high standards of cleanliness and sanitation.
  • Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
  • Streamlined kitchen operations for increased efficiency, introducing digital ordering system to reduce wait times.
  • Improved operational efficiency, introducing standardized procedures for order preparation and delivery.
  • Improved food quality and presentation, working closely with culinary team to refine recipes and plating techniques.

Volunteer

Eye Doctor's Office
10.2021 - 10.2021
  • Assisted Doctors with special with paperwork
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Managed hundreds of documents a day and organized records of patients

Education

High School Diploma -

Kimball High School
Tracy, CA
05.2024

Skills

  • Customer service
  • Heavy lifting
  • Cleanliness maintenance
  • Professionalism and courtesy
  • Customer relations
  • Loading and unloading
  • Food safety
  • Equipment maintenance

Certification

California Food Handlers Certificate

Timeline

Concessions Worker / Catering Worker

Jay's Gourmet
10.2024 - Current

Package Handler

FedEx
10.2024 - 02.2025

Volunteer

Eye Doctor's Office
10.2021 - 10.2021

Food Service Manager

Chase The Smell Food Truck
02.2021 - 08.2023

High School Diploma -

Kimball High School

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Jeremiah Brown