Observant law enforcement officer committed to serving and protecting our community. I believe in public safety and fostering community trust. Skilled in conflict resolution and teamwork, demonstrated through effective communication and collaboration. Showcasing exceptional problem-solving abilities and commitment to professionalism. Focused professional with history of using sound judgment in intense situations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Police Patrolman
San Antonio Police Department
08.2020 - Current
Assisted victims of crimes by providing emotional support, resources, and guidance throughout the recovery process.
Increased police visibility within the community through patrolling in high-crime areas, deterring potential offenders from engaging in criminal activities.
Resolved conflicts peacefully by employing effective communication techniques and leveraging interpersonal skills.
Enhanced public safety by conducting regular patrols, responding to incidents, and enforcing laws.
Collaborated with fellow officers to conduct investigations, gather evidence, and apprehend suspects involved in criminal activity.
Utilized problem-solving skills when faced with challenging situations involving disputes among citizens or other law enforcement matters requiring resolution.
Performed duties at special events such as parades or festivals ensuring public safety while promoting positive interactions between officers and community members.
Detention Deputy
Bexar County Sheriff's Office
05.2018 - 07.2020
Mitigated potential conflicts among inmates through proactive intervention techniques, de-escalating tense situations before they escalated further.
Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
Expedited intake processes while maintaining accuracy, ensuring timely placement of new detainees into appropriate housing units.
Cashier
HEB Grocery Store
06.2012 - 10.2015
Greeted customers entering store and responded promptly to customer needs.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Cyber Security
Northwest Vista College
08.2023
No Degree - EMT Basic Course
Schertz EMS
09.2016
High School Diploma -
Business Careers High School
05.2012
Skills
Integrity, Ethical, and Honest
Physical Fitness
Teamwork and Collaboration
Multitasking Abilities
Excellent Communication
Professionalism
Time management abilities
Attention to Detail
Problem-solving abilities
Accomplishments
Notice of Merit for outstanding customer service. CFS number SAPD-2024-0062863
Graduated top 10 academically from my SAPD academy class 2020-C.
I assisted in translating at a suicide in progress CFS. Ultimately I was able to get the mental health consumer to set the gun down. We were able to get the consumer to a hospital for help.
I was able to apprehend a suspect in an aggravated robbery case from a BOLO I received through CAD.
Certification
Certificate of Training San Antonio Police Department, April 23, 2021.
Bexar County Sheriff's Office Training Academy Class of 2018-B. Certificate of completion Basic County Jail Course (TCOLE course 1007), May 25, 2018.
Bexar County Sheriff's Office Training Academy Class of 2018-B. Certificate of Top Physical Fitness, May 25, 2018.
San Antonio College Certificate of Basic Firefighter, May 16, 2015.
San Antonio Police Department Patrol Rifle School, TCOLE course #3322 (40 hours) November 8, 2024.
Police Program Specialist at City Of San Antonio/San Antonio Police DepartmentPolice Program Specialist at City Of San Antonio/San Antonio Police Department