Jeremiah Cargill
Round Rock,TX
Summary
Results-driven Sr IT Advisor who enjoys complex highly technical challenges. Operating across the IT systems and network engineering realms for 21+ years now. Transcending businesses by implementing creative and innovative cloud networking solutions, driving continuous improvement, and exceeding organizational objectives.
Overview
22
22
years of professional experience
Work History
Sr Network Systems Engineer
Riverfront Technology Consulting
09.2019 - 02.2024
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Evaluated emerging technologies to identify potential opportunities for network enhancement and increased efficiency.
- Devised scripts and automation tools to improve system efficiency.
- Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Provided professional services and support in a dynamic work environment.
- Provided comprehensive training sessions for IT staff members, enhancing their knowledge of networking concepts and best practices.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
IT Architect
Charta Group
04.2014 - 03.2019
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Evaluated emerging technologies to identify potential opportunities for network enhancement and increased efficiency.
- Devised scripts and automation tools to improve system efficiency.
- Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Provided professional services and support in a dynamic work environment.
- Provided comprehensive training sessions for IT staff members, enhancing their knowledge of networking concepts and best practices.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
- Implemented monitoring tools for proactive issue detection, reducing downtime due to unforeseen technical issues.
- Collaborated with development teams to design scalable and efficient applications tailored to client requirements.
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Created and implemented innovative business solutions to support corporate objectives.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
Information Services Manager
Austin Foam Plastics
08.2002 - 03.2014
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Enhanced company efficiency by streamlining information services processes and implementing new technologies.
- Led the successful migration of company data to a new database system, minimizing disruption to daily operations.
- Managed cross-functional teams to achieve project goals on time and within budget constraints.
- Oversaw development and implementation of improvements to support network operations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to develop and implement creative solutions to complex problems.
- Communicated regularly with customers concerning data exchange and technology integration.
- Reduced downtime for employees by regularly maintaining hardware, software, and network systems.
- Managed budgets and resources to ensure the availability of necessary equipment and personnel for successful project completion.
- Implemented and maintained technology and software budget.
- Created detailed reports on IT infrastructure performance, allowing for informed decision-making on upgrades and maintenance schedules.
- Mentored junior team members in skills development, fostering a positive work environment and promoting professional growth.
Education
Associate of Applied Science - IT Network Administration
Micro-Computer Technical Institute
Nassau Bay, TX04.2001
Skills
- Proficient in AWS, Azure Cloud compute and networking environments
- Root Cause Analysis
- Mobile Device Management
- Server Event Logging
- Network Scaling
- Subnetting expertise
- Cloud Management
- VLAN aggregation
- Network Troubleshooting
- Servers expertise
- Infrastructure solutions
- Networking and routing protocol expertise
- System Integration
- Proficient in Meraki and Velocloud SD-WAN
- Proficient in Windows Server
- Proficient in VMWare and Citrix Xenapp virtualization environments
- Network Automation Tools
- Network architecture understanding
- Switching Technologies Mastery
- Network architecture design
- Routing protocol expertise
- Layer-2/3 protocols
- LAN and WAN control
- Packet trace analysis
- Technical Troubleshooting
- Network device monitoring
Accomplishments
2019-2024 Client Project Highlights
- Kendra Scott: Helped lead client internal technical team during their enterprise wide migration SDWan (Kendra Scott) migration project moving 100+ retail stores that included HQ and distribution center. Client migrated from Cisco/Meraki SD-WAN Firewall/Security Appliances onto VMware Velocloud SD-Wan appliances.
- Kendra Scott: Helped develop client’s POS imaging process and monitoring/alerting system for those 100+ stores and later deployed VMware hosts into each of the stores to replace the legacy severs. Deploying virtual solution allowed them flexibility to reduce the physical hardware (use SDWAN virtual appliances) and also improved their ability to update the POS imaging for the 2 servers that we required at each store.
- Offices of Chapter 13: Executed multiple cloud migration projects for Ch13 clients who continue to recommend our migration engagements to their neighboring counter parts. Took their local server environments and uplifted them into azure. Created Virtual private network access for their users and migrated their workstations into azure RDS services.
- Harbor Health: Health Care startup in Austin Area. We helped Open 3 new clinics in 2022, we also opened a HQ and a mobile clinic. Providing the full stack of infrastructure deployed to each location.
- Harbor Health: Defined a Workstation Imaging project and used master image to roll out to any new employee. This allowed our MSP small team of 8 techs with their large onboarding events like 90+ new medical staff brought on in same day. Image simplified the onboarding and system rollouts giving them a consistent deployment of tools to each of the medical staff.
- Harbor Health: Accelerated Growth project opened 7 full medical clinics up in the Austin/Round Rock Area. Our MSP team deployed all network infrastructure, at each locations, and networked medical device integrations to AWS.
- Care.com: I successfully drove jira server to jira cloud project for client that utilized jira and confluence systems as their core business operations.
Timeline
Sr Network Systems Engineer
Riverfront Technology Consulting
09.2019 - 02.2024
IT Architect
Charta Group
04.2014 - 03.2019
Information Services Manager
Austin Foam Plastics
08.2002 - 03.2014
Associate of Applied Science - IT Network Administration
Micro-Computer Technical Institute